Outstaff Your Team

One of our long-term clients, a popular Mac Utility application, needed to redesign their website. They were looking for a top talent who would not only be able to develop compelling graphics for multiple channels, but also understand business requirements, create concepts, do all visual assets, and cover the implementation of design.  The Challenge: to acquire a specialist who can execute all web design stages from concept to implementing. That should be a Web & UI/UX Designer trained in HTML, CSS, and JavaScript to ensure that the website is functional while attractive. The Solution: With our unique recruiting techniques, OutstaffYourTeam was able to find a specialist who is technically-minded as well as design-oriented, and can execute both HTML, CSS, JavaScript and web design tasks. The Web Designer we provided has a good understanding of front-end and back-end coding that enables them to create a website that works and looks appealing. We were able to carry out an audit of an existing website that showed us what was lacking in terms of design and usability. This led to effective project planning and management. Together we establish a more optimized workflow by preparing a solid project scope. To ensure that the stated goals and objectives are achieved, we implemented regular status updates on progress by our specialist and sync calls with the client.

The client is a leading digital fintech company that provides digital assets management in B2B. They partnered with OutstaffYourTeam to bridge the gap between support and engineering by providing experienced specialists for maintenance. Main challenge was for T2-T3 Support Engineers to become long-term hires and maintain the knowledge inside of the team. This would improve company performance across a number of key metrics such as hiring cost reduction, increased productivity, better tech support, and knowledge loss prevention.  The Challenge: To gather the qualified Support Engineers team that will be retained and maintain the knowledge within the company. The main objective would be to retain valued workers, and reduce elevated turnover risks and talent attrition rates. The Solution: OutstaffYourTeam has audited current numbers in the company and suggested proven T2-T3 people experience practices and retention strategies. We provided T2-T3 support engineers with the required skills set who work independently with minimal supervision and who deeply care about the product. Furthermore, we implemented effective techniques which help motivate support specialists to grow personally and professionally within the company. As a result, our retention approach and People Experience practices reduced the yearly Tech Specialist turnover rate from 8,7% in 2019 to 4,8% in 2021.

OutstaffYourTeam partnered with a software company which develops an app for delivery services. The client’s main requirements were to build a Quality Assurance Team which will be able to do functional, regression and cross-platform testing of the app in a timely manner (testing mobile app features, app upgrades, interruption testing, code change testing, compatibility test). The challenge: To determine which QA specialist is required for this particular business: manual or automation. To integrate testers to the current Development Team and to secure seamless communication between them (setting up sprints to exchange updates, holding cross-training sessions, etc.) The solution: First, we carried out a few meetings with the Head of IT to determine key goals of the project. Based on the project requirements, timeline, budget, and suitability, we suggested building a QA team combining Manual with Automation testing. We decided to implement both practices as this approach covers various aspects of the same application feature. Automation allows us to perform in-depth tests faster while Manual testing helps to unveil user experience issues as well as  serious bugs that occur during unscripted scenarios. We also designated a QA Team Lead to track progress on the project regularly and ensure two-way communication between the QA Team we provided and the existing Development Team.

We received a request from a company that develops an all-in-one platform for world-known stadiums and arenas, e-commerce and CRM payments to provide tailored recruiting, onboarding and back office services. The Challenge: The company struggled to engage and retain middle and senior software engineers who would be able to set and meet realistic deadlines. This would enable the company to keep their expenses under control and ensure the expected results. The Solution: OutstaffYourTeam cooperated with the CEO/Founder to carry out an audit which determined the reasons why previous software specialists could not meet the requirements. We provided not only experienced developers with expertise in JavaScript, Bootstrap, Glyhpicons, AMCharts, PHP, Laravel, My SQL, REST APIs, but also a Tech Lead specialist to manage time estimations and deadlines. The Teach Lead we provided understands business requirements and translates them into technical ones, and is able to do profound code reviews. In addition, we have adapted Scrum Methodology to the company’s needs which enables us to manage an organized and effective software development team.