Launch by NTT DATA

Our collaboration with Launch by NTT DATA (formerly Umvel) involved implementing cutting-edge technology solutions for a visa assistance company. We worked closely with their team to develop a consultation platform that revolutionized how applicants connect with consular officers. Through a series of phases, we built and refined the business to ultimately achieve a successful sale.

Launch by NTT DATA (formerly Umvel) demonstrated exceptional communication and project management skills throughout our partnership. Their use of tools like Monday and Trello ensured efficient tracking of timelines and productivity. The team’s ability to take ownership of the project as if it were their own product was truly impressive. They provided valuable insights and guidance that significantly enhanced the value of our company.

As an early-stage startup, we faced challenges due to limited resources compared to other clients of Umvel. While we were able to adapt and scale up as needed, earlier identification of these needs could have been beneficial.

My company selected this vendor based on a previous positive experience with Frank Van Der Ven. After thorough discussions, Umvel demonstrated a deep understanding of our objectives and proposed a visually appealing and user-friendly design structure. Their minimalist approach helped streamline our message and focus on our core offering. The team’s responsiveness and use of Figma made the process seamless and efficient.

The vendor exceeded all of our expectations and guided us through the entire process. They had an excellent vision for conveying our message and we trusted their opinion wholeheartedly.

There were no areas for improvement or anything they could have done differently.

Our collaboration with Launch by NTT DATA (formerly Postlight) was aimed at enhancing our existing APIs and moving forward without rebuilding our system. However, their expertise led us to rebuild the entire application from scratch. They provided valuable insights on architectural recommendations and successfully developed a new responsive web application for us, integrating Apollo and GraphQL to improve our API approach. The team composition included five developers and a project manager, with whom we primarily interacted. Our engagement with them began in April 2017 and concluded in October 2018.

The app supports an open-source project, making onboarding for external contributors quick and easy. Launch by NTT DATA (formerly Postlight) exceeded our expectations in meeting all our needs and proved to be a reliable partner through their professionalism and efficient workflow management. Their ability to deliver a high-quality product on time has left our internal team highly satisfied.

I can’t think of any areas where Launch by NTT DATA (formerly Postlight) could improve. Despite being in a different time zone, communication was never an issue.

My company partnered with Launch by NTT DATA (formerly Postlight) to develop a cutting-edge iOS and Android app integrated with Salesforce CRM. They created a comprehensive development plan and are currently building the app using innovative technologies like Airtable. The team consists of skilled app developers, UX specialists, and Salesforce experts who have seamlessly integrated CRM capabilities for tracking benefits, utilization, and activation statistics. Additionally, they have connected the CRM to our call center, data analytics, and marketing efforts, ensuring a seamless user experience.

The app has performed exceptionally well, exceeding our expectations in terms of downloads and functionality. Postlight has been incredibly patient with our non-tech-savvy team, providing crucial technical guidance throughout the project. They have ensured that we understand every aspect of the development process, making the collaboration very reassuring.

From a non-technical perspective, Postlight has met all our requirements and delivered a high-functioning product. However, there are no specific areas for improvement that stand out.