42flows.tech is a technology solutions provider. We design the data flow between customers, solutions and providers. This enables digital transformations and growth for our clients as the result. Our Digital Banking, Open API and Middleware, Customized CRM, Conversational Banking solutions help businesses use technology to increase efficiencies while becoming the first in their niches of FinTech, Banking, Retail, E-commerce, Telecom by automating processes, growing their businesses and brand equity development.
42flows.tech is a technology solutions provider. We design the data flow between customers, solutions and providers. This enables digital transformations and growth for our clients as the result. Our Digital Banking, Open API and Middleware, Customized CRM, Conversational Banking solutions help businesses use technology to increase efficiencies while becoming the first in their niches of FinTech, Banking, Retail, E-commerce, Telecom by automating processes, growing their businesses and brand equity development.
42flows.tech is a technology solutions provider. We design the data flow between customers, solutions and providers. This enables digital transformations and growth for our clients as the result. Our Digital Banking, Open API and Middleware, Customized CRM, Conversational Banking solutions help businesses use technology to increase efficiencies while becoming the first in their niches of FinTech, Banking, Retail, E-commerce, Telecom by automating processes, growing their businesses and brand equity development.
In frames of digitalization of the shops chain, one of the biggest Ukrainian supermarkets launched a Facebook Bot. It was created for customer engagement simplification and business process automation. On the first day, the loyalty card was added by 18,000 clients with the chatbot. In only a week, it increased up to 60,000 users who got the card in messenger. The main goal is to avoid the dissemination of plastic cards.Financial Benefits:Advertising and promotion cost reductionLowering cost per engagement with the clientIncreasing of client conversionLowering cost per live agent department keepingChatbot Features:An online loyalty card is able in Facebook MessengerPersonal phone number recognitionAutomation advertising promotionFinding the nearest storeChanging language in chatbot interfaceLink to the online storesPersonal phone number recognitionAutomation advertising promotionIf you are looking to build an AI solution like this, contact us. Check this case study in details https://chatbots.studio/ai-chatbot-for-the-ukrainian-largest-supermarket-chain/
Chatbots.Studio built the new solution for better engagement clients with live agents. The system allows live agents to provide answers, and assign the task to the specialists. The system differs by its wide range of functionality – it is also able to initiate calls. The statistic implemented to the solution gives entrepreneurs the opportunity to see and gantlet how much benefits it could bring to their business. Discover the solutions for business improvement and customer satisfying here: https://chatbots.studio/portfolio/helper-for-live-agent-and-customer-engagement/If you are looking to build an AI solution like this, contact us [email protected]
Our company has developed a Digital Bank in Messengers (Telegram, Viber, Facebook Messenger and WhatsApp). Learn more about our development! Our customer’s primary purposes were to:Create digital platforms in messenger to attract new customers and existing ones via smartphones without downloading apps.Be introduced to and occupy a new young digital banking target audience - generation Z.Enable the embedded inclusion of partner programs. Requirements for our solution were:Easy to change.Speed of development.Open to integrations. Digital bank key features are:Card issuing in less than 30 seconds.Money transfer and card refill via messengers.Paying for a wide range of services.Card management and security settings. Business results of Digital Bank Development:Incremental in more than 40,000+ customers of digital service.10,000+ sales of banking services.A lot of external integrations with Client’s Group partners. Get more information about our Digital Bank in Messengers on our website - 42flows.tech. About 42flows.tech:42flows.tech is a technology solutions provider. We design the data flow between customers, solutions and providers. This enables digital transformations and growth for our clients as the result.Our Digital Banking, Open API and Middleware, Customized CRM, and Conversational Banking solutions help businesses use technology to increase efficiencies while becoming the first in their niches of FinTech, Banking, Retail, E-commerce, Telecom by automating processes, growing their businesses and brand equity development.You are welcome to check the following link to explore and discover more information about this case: https://www.42flows.tech/case-studies/digital-bank-development-in-messangers-for-eastern-european-banking-group/
Our company has developed a smart conversational banking solution for one of the leading banks in Ukraine, the UNIVERSAL BANK. Our chatbot helped to achieve the following business results:to streamline the routine back-office tasks helping to save hundreds of employee hours and therefore decreasing expenditures on customer support services.to improve the engagement of the customers and their loyalty towards the bank. to scale up the business operation processes.to keep the business trendy and up-to-date, using the potential of the most recent technological developments.You are welcome to check the following link to explore and discover more information about this case:https://www.42flows.tech/case-studies/intelligent-chatbot-for-more-efficient-banking/
Overall rating
33 Reviews
Expertise
Accuracy of Cost Estimates
Value for Money
Communication
Accuracy of Timeline
The Project
Custom Software Development
Completed
Feb 2023 - Jan 2024
25000-50000 USD
CEO
Confidential
50 - 249 employees
Overall rating
Expertise
5Accuracy of Cost Estimates
5Communication & Responsiveness
5Accuracy of Timeline
5Value for Money
5Willingness to Refer
Summary
Overall, my experience with Chatbots.Studio has been fantastic. Their expertise in CRM development and dedication to delivering exceptional results make them a valuable partner for any project.
Project Description
I was drawn to Chatbots.Studio due to their enthusiasm for the complexity of our system and their unmatched expertise in developing CRM systems for various industries. Our collaboration involved designing system architecture, core development, billing, and creating users’ app and SDK.
Pros
The exceptional quality of Chatbots.Studio’s work and their ability to confidently tackle complex tasks were truly impressive. Their internal processes and quality assessments ensure top-notch deliverables.
Cons
One area for improvement could be expanding their team to handle the growing demand for their services.
Switched from another provider?
yes
Considered other providers?
yes
The Project
Custom Software Development
Completed
Jul 2023 - Jan 2024
25000-50000 USD
CEO
Confidential
2 - 9 employees
Overall rating
Expertise
5Accuracy of Cost Estimates
4Communication & Responsiveness
5Accuracy of Timeline
5Value for Money
4Willingness to Refer
Summary
Working with Chatbots.Studio was a highly positive experience. Their team was attentive to our requirements, worked quickly, and produced an effective solution that met our expectations.
Project Description
Their team created a cutting-edge solution for our company, allowing us to effectively monitor our platform’s capacity and communication channels through a custom mobile app on both iOS and Android devices.
Pros
They were efficient, responsive, and cost-effective in delivering a tailored solution for our needs. The platform they developed was user-friendly and had a positive impact on our employees.
Cons
There were no significant drawbacks or areas for improvement during our engagement with Chatbots.Studio.
Switched from another provider?
yes
Considered other providers?
yes
The Project
Application Management & Support
Completed
Jul 2022 - Mar 2023
25000-50000 USD
Product Manager
Financial services
50 - 249 employees
Overall rating
Expertise
5Accuracy of Cost Estimates
5Communication & Responsiveness
5Accuracy of Timeline
5Value for Money
5Willingness to Refer
Summary
Working with Chatbots.Studio has been a positive experience for my company. Despite not launching the chatbot yet due to local laws, we are impressed with their work and communication. Their project management is top-notch, and they have shown an ability to handle complex challenges with ease. Overall, we are satisfied with the results and look forward to future collaborations with Chatbots.Studio.
Project Description
My company partnered with Chatbots.Studio to revolutionize our customer service with cutting-edge chatbot development. Their team of developers and managers worked closely with us to create a bespoke chatbot solution that will elevate our customer experience to new heights.
Pros
Chatbots.Studio is an effective communicator that’s responsive and makes themselves available after hours. They find common ground with our CTO and strive to make collaboration seamless. Their team composition included two developers, one DevOps specialist, and some of their managers, showing a high level of expertise and support.
Cons
There are no significant areas for improvement that I have identified. The engagement with Chatbots.Studio has been smooth and productive, and we are looking forward to continuing our partnership with them.
Switched from another provider?
yes
Considered other providers?
yes
The Project
Custom Software Development
Completed
Mar 2022 - Dec 2022
25000-50000 USD
Product Manager
Confidential
2 - 9 employees
Overall rating
Expertise
5Accuracy of Cost Estimates
4Communication & Responsiveness
5Accuracy of Timeline
4Value for Money
4Willingness to Refer
Summary
Overall, my experience working with Chatbots.Studio was positive. The ongoing project has shown great progress, and the team’s adaptability to changing ideas was impressive. Effective project management and a professional approach made for a successful collaboration.
Project Description
I connected with Chatbots.Studio through Upwork.com for the development of a cutting-edge chatbot utilizing Twilio, AWS, SendGrid, and dialog flow. The chatbot was designed to interact with the database based on user requests, with multiple flows depending on user input.
Pros
The team’s professionalism and honesty were exceptional. They were open to feedback and additional requests, and the developer worked efficiently and honestly. The chatbot’s interface was highly accessible and effectively gathered all necessary user information.
Cons
Challenges included time zone differences and a slight language barrier. The developer was receptive to feedback but minor issues like spelling and grammar required quick fixes.
Switched from another provider?
yes
Considered other providers?
yes
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