In frames of digitalization of the shops chain, one of the biggest Ukrainian supermarkets launched a Facebook Bot. It was created for customer engagement simplification and business process automation. On the first day, the loyalty card was added by 18,000 clients with the chatbot. In only a week, it increased up to 60,000 users who got the card in messenger. The main goal is to avoid the dissemination of plastic cards.Financial Benefits:Advertising and promotion cost reductionLowering cost per engagement with the clientIncreasing of client conversionLowering cost per live agent department keepingChatbot Features:An online loyalty card is able in Facebook MessengerPersonal phone number recognitionAutomation advertising promotionFinding the nearest storeChanging language in chatbot interfaceLink to the online storesPersonal phone number recognitionAutomation advertising promotionIf you are looking to build an AI solution like this, contact us. Check this case study in details https://chatbots.studio/ai-chatbot-for-the-ukrainian-largest-supermarket-chain/

Chatbots.Studio built the new solution for better engagement clients with live agents. The system allows live agents to provide answers, and assign the task to the specialists. The system differs by its wide range of functionality – it is also able to initiate calls. The statistic implemented to the solution gives entrepreneurs the opportunity to see and gantlet how much benefits it could bring to their business. Discover the solutions for business improvement and customer satisfying here: https://chatbots.studio/portfolio/helper-for-live-agent-and-customer-engagement/If you are looking to build an AI solution like this, contact us [email protected]

Our company has developed a Digital Bank in Messengers (Telegram, Viber, Facebook Messenger and WhatsApp). Learn more about our development! Our customer’s primary purposes were to:Create digital platforms in messenger to attract new customers and existing ones via smartphones without downloading apps.Be introduced to and occupy a new young digital banking target audience - generation Z.Enable the embedded inclusion of partner programs. Requirements for our solution were:Easy to change.Speed of development.Open to integrations. Digital bank key features are:Card issuing in less than 30 seconds.Money transfer and card refill via messengers.Paying for a wide range of services.Card management and security settings. Business results of Digital Bank Development:Incremental in more than 40,000+ customers of digital service.10,000+ sales of banking services.A lot of external integrations with Client’s Group partners. Get more information about our Digital Bank in Messengers on our website - 42flows.tech. About 42flows.tech:42flows.tech is a technology solutions provider. We design the data flow between customers, solutions and providers. This enables digital transformations and growth for our clients as the result.Our Digital Banking, Open API and Middleware, Customized CRM, and Conversational Banking solutions help businesses use technology to increase efficiencies while becoming the first in their niches of FinTech, Banking, Retail, E-commerce, Telecom by automating processes, growing their businesses and brand equity development.You are welcome to check the following link to explore and discover more information about this case: https://www.42flows.tech/case-studies/digital-bank-development-in-messangers-for-eastern-european-banking-group/