Zendbox

I discovered Zendbox through an online search and they were referred to me. They provided 2-5 employees to work on setting up our European growth counterpart for shipping to customers with late cut off times.

Zendbox listens to our specific needs, constantly adds new technology, and meets deadlines. Their in-depth onboarding process was seamless and impressive compared to other partners.

I wish Zendbox could provide more support hours for our USA based office team.

Zendbox has been instrumental in improving our e-commerce fulfillment process. Before partnering with Zendbox, we faced challenges with stock holding accuracy and timely order dispatch. Now, Zendbox ensures orders are dispatched the same day if placed by 5pm, leading to a more efficient fulfillment operation.

Zendbox’s service is top-notch, comparable to industry giant Amazon. Their communication and speed are impressive, exemplified by their quick turnaround of 3,000 backorders in just 24 hours. They work closely with clients to ensure efficiency in the fulfillment process.

The only downside is that Zendbox’s services come at a higher cost. However, the quality of service provided justifies the expense.

Our collaboration with Zendbox has revolutionized our operations by providing cutting-edge fulfillment services, streamlining our processes, and optimizing our product storage and shipment. They have been instrumental in enhancing our efficiency and overall business performance.

Zendbox’s work has had a transformative impact on our business, saving us valuable time and resources. They consistently deliver high-quality work on time and within budget, and their team’s efficiency and personalized approach are commendable.

While Zendbox excels in their services, there is always room for improvement. We appreciate their continuous efforts to enhance our portal and reduce project costs.

I discovered Zendbox through a recommendation and chose them for their expertise in handling our direct-to-consumer website fulfillment and B2B orders. Their team, consisting of 2-5 employees, efficiently managed our project, ensuring smooth operations and timely deliveries.

Zendbox impressed me with their ability to deliver orders on time, respond quickly to customer service tickets, and maintain a high level of communication through various channels. Their streamlined onboarding process and helpful team made the collaboration seamless.

One area for improvement could be their capability to handle chilled items, as this was a specific requirement for our products.