Vserve Ebusiness Solutions Agency Logo

Vserve Ebusiness Solutions

About the company

Coimbatore
Founded: 2004
250+ Empl.

At Vserve, we are award winning eCommerce specialists! Vserve is one of the leading full-service ecommerce agencies that offers a range of ebusiness solutions, catalog management services, and business intelligence expertise. In short, we specialize in delivering customized ecommerce solutions that make your business work for you so that you can work less! We work with FORTUNE 500 customers and industry leaders, leveraging our deep domain expertise to deliver world-class results along with 50%+ cost savings. We augment your team with - Customized and enhanced product data/ content to aid in SEO & conversions. World-class 24/7 customer/ vendor support team Data analytics solutions to gain custom insights into your business Product catalog management to scale your catalog while maintaining consistency. As your partners in eCommerce support, we are committed to providing top-quality service with an enterprise-grade data security system. As evidence to our point, our service is proven compliant with ISO 27001:2013 for Information Security Management System. Vserve was awarded Payoneer Business of the year 2020 for our vision and contribution in supporting small retail businesses to grow exponentially, by capitalizing outsourcing as a service. Customer-centric approach: Vserve is a customer-centric service provider. We are committed to empowering client success and satisfaction with our service. Domain expertise: We have a team of 400+ specialists to help your e-commerce and retail operations become more efficient and effective. Reliability: Our mission is to provide reliable services coupled with our deep domain expertise in a cost-effective and efficient manner. A comprehensive solution for the digital transformation of your business begins at Vserve.

At Vserve, we are award winning eCommerce specialists! Vserve is one of the leading full-service ecommerce agencies that offers a range of ebusiness solutions, catalog management services, and business intelligence expertise. In short, we specialize in delivering customized ecommerce solutions that make your business work for you so that you can work less! We work with FORTUNE 500 customers and industry leaders, leveraging our deep domain expertise to deliver world-class results along with 50%+ cost savings. We augment your team with - Customized and enhanced product data/ content to aid in SEO & conversions. World-class 24/7 customer/ vendor support team Data analytics solutions to gain custom insights into your business Product catalog management to scale your catalog while maintaining consistency. As your partners in eCommerce support, we are committed to providing top-quality service with an enterprise-grade data security system. As evidence to our point, our service is proven compliant with ISO 27001:2013 for Information Security Management System. Vserve was awarded Payoneer Business of the year 2020 for our vision and contribution in supporting small retail businesses to grow exponentially, by capitalizing outsourcing as a service. Customer-centric approach: Vserve is a customer-centric service provider. We are committed to empowering client success and satisfaction with our service. Domain expertise: We have a team of 400+ specialists to help your e-commerce and retail operations become more efficient and effective. Reliability: Our mission is to provide reliable services coupled with our deep domain expertise in a cost-effective and efficient manner. A comprehensive solution for the digital transformation of your business begins at Vserve.

At Vserve, we are award winning eCommerce specialists! Vserve is one of the leading full-service ecommerce agencies that offers a range of ebusiness solutions, catalog management services, and business intelligence expertise. In short, we specialize in delivering customized ecommerce solutions that make your business work for you so that you can work less! We work with FORTUNE 500 customers and industry leaders, leveraging our deep domain expertise to deliver world-class results along with 50%+ cost savings. We augment your team with - Customized and enhanced product data/ content to aid in SEO & conversions. World-class 24/7 customer/ vendor support team Data analytics solutions to gain custom insights into your business Product catalog management to scale your catalog while maintaining consistency. As your partners in eCommerce support, we are committed to providing top-quality service with an enterprise-grade data security system. As evidence to our point, our service is proven compliant with ISO 27001:2013 for Information Security Management System. Vserve was awarded Payoneer Business of the year 2020 for our vision and contribution in supporting small retail businesses to grow exponentially, by capitalizing outsourcing as a service. Customer-centric approach: Vserve is a customer-centric service provider. We are committed to empowering client success and satisfaction with our service. Domain expertise: We have a team of 400+ specialists to help your e-commerce and retail operations become more efficient and effective. Reliability: Our mission is to provide reliable services coupled with our deep domain expertise in a cost-effective and efficient manner. A comprehensive solution for the digital transformation of your business begins at Vserve.

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Services

Back Office OutsourcingCustomer Service OutsourcingCall Center ServicesE-Commerce Development

Industries

RetailE-commerceBusiness servicesConsumer products & services

Reviews ( 16 )

Overall rating

5

16 Reviews

Expertise

5

Accuracy of Cost Estimates

4.75

Value for Money

4.75

Communication

5

Accuracy of Timeline

4.81

My Experience with Boosting Online Presence for Tech Company

Published: January 12, 2024

The Project

Search Engine Optimization

Completed

Jun 2023 - Jan 2024

25000-50000 USD

anonymous

Anonymous

Developer

Confidential

2 - 9 employees

Overall rating

5

Expertise

5

Accuracy of Cost Estimates

5

Communication & Responsiveness

5

Accuracy of Timeline

5

Value for Money

5

Willingness to Refer

10/10

Summary

Overall, my engagement with Vserve Ebusiness Solutions was a success. They followed the outlined work and delivered everything on time, improving our ranking and online visibility.

Project Description

I was referred to Vserve Ebusiness Solutions for their expertise in improving website visibility on Google search and social media optimization. Their team of 2-5 employees worked on optimizing our website and social media channels to enhance our online presence.

Pros

The results started showing within three weeks of working with Vserve Ebusiness Solutions, which was impressive. They provided an easy-to-follow plan that helped us understand the process better.

Cons

I wish Vserve Ebusiness Solutions could have reduced the project cost and completed the work in three weeks instead of one month.

Switched from another provider?

yes

Considered other providers?

yes

Revolutionizing Fashion E-Commerce with Vserve Ebusiness Solutions

Published: September 11, 2023

The Project

Ecommerce Marketing

Completed

Oct 2022 - Aug 2023

25000-50000 USD

anonymous

Anonymous

Managing Director

Confidential

50 - 249 employees

Overall rating

5

Expertise

5

Accuracy of Cost Estimates

5

Communication & Responsiveness

5

Accuracy of Timeline

4

Value for Money

5

Willingness to Refer

10/10

Summary

Working with Vserve Ebusiness Solutions was a game-changer for our fashion apparel company. Their dedication to delivering tangible results and driving success made a significant impact on our business and online presence.

Project Description

I discovered Vserve Ebusiness Solutions through a trusted source and was impressed by their high ratings and affordable pricing. They conducted a thorough assessment of our e-commerce platform, enhancing user experience, optimizing website performance, and implementing effective marketing strategies.

Pros

Vserve Ebusiness Solutions exceeded our expectations by increasing website traffic by 30%, conversion rates by 25%, and overall sales by 40%. They also boosted our social media following by 23% and consistently delivered quality results on time.

Cons

While our experience was positive, more frequent project updates and communication could further improve real-time alignment on progress and deliverables.

Switched from another provider?

yes

Considered other providers?

yes

My Experience with a Top-notch Support Provider

Published: October 20, 2022

The Project

Call Center Services

Completed

Dec 2021 - Sep 2022

25000-50000 USD

anonymous

Anonymous

Manager

Confidential

10 - 49 employees

Overall rating

5

Expertise

5

Accuracy of Cost Estimates

5

Communication & Responsiveness

5

Accuracy of Timeline

5

Value for Money

5

Willingness to Refer

10/10

Summary

Working with Vserve Ebusiness Solutions was a positive experience overall. Their support in providing customer services for a software company, particularly in the context of supporting responsible community reopenings during the COVID-19 pandemic, was instrumental in achieving our goals.

Project Description

I partnered with a leading support provider through a thorough selection process. Their service package included utilizing an app to anonymously check symptoms and provide precise instructions to users. The goal was to support responsible community reopenings while ensuring privacy and adherence to public health regulations. The team consisted of about 20 full-time volunteers and numerous part-time volunteers.

Pros

Vserve Ebusiness Solutions proved to be an excellent partner for our project, showcasing talent and skill. Despite initial communication issues, we were able to establish an effective working relationship. The team’s support in building live Tier 1 Customer Support was invaluable, and ongoing improvements were made to the Support Model.

Cons

Initially, roles and communication were not clearly defined, leading to some challenges. However, over time, we were able to establish a good working arrangement with the Vserve Ebusiness Solutions team.

Switched from another provider?

yes

Considered other providers?

yes

Transformation of Outsourcing Services for a Fashion Industry Supplier

Published: April 3, 2022

The Project

IT Staff Augmentation

Completed

Sep 2020 - Mar 2022

25000-50000 USD

anonymous

Anonymous

Founder & President

Manufacturing

10 - 49 employees

Overall rating

5

Expertise

5

Accuracy of Cost Estimates

4

Communication & Responsiveness

5

Accuracy of Timeline

4

Value for Money

4

Willingness to Refer

10/10

Summary

Vserve Ebusiness Solutions has been a valuable partner in helping us enhance our operational efficiency and expand our capabilities. Their cost-effective solutions and dedicated team have allowed us to overcome challenges and grow our business successfully.

Project Description

Our partnership with Vserve Ebusiness Solutions involved a complete revamp of our outsourcing services to enhance productivity and efficiency. They provided expert staff augmentation services tailored specifically for our needs, allowing us to streamline our purchase order management process and optimize our team structure.

Pros

They offer a top-tier team at a competitive price point, constantly looking for ways to improve our processes. Their seamless integration into our work environment and quick adaptability to our changing needs have been impressive.

Cons

Initially, we had concerns about the time zone difference, but they quickly adjusted to accommodate our schedules. However, there were some minor issues to work through during the initial stages of remote collaboration.

Switched from another provider?

yes

Considered other providers?

yes

Offices

Headquarter

Coimbatore, No.752,Avinashi road, Coimbatore – 641018.

Chennai

No.8,Rangarajulu Street, Aminjikarai, Chennai – 600029.

Bengaluru

George Thangaiah Complex, 13, 80 Feet Rd, near Sir CV Raman Hospital, Indiranagar, Bengaluru, Karnataka – 560038.

Area served

WorldWide

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