Turn Key Receptionist Agency Logo

Turn Key Receptionist

About the company

Smeaton Grange
Founded: 2016
1+ Empl.

What is a great receptionist worth? Our team of wonderful receptionists handle inbound with friendly charm and make sure your callers are happy. We book appointments, follow processes, gather specific information which is sent to you via email and sms. We also have a great team of outbound lead conversion specialists who will follow up your sales funnel leads in your crm and either convert or book them. We love what we do and we do it well.

What is a great receptionist worth? Our team of wonderful receptionists handle inbound with friendly charm and make sure your callers are happy. We book appointments, follow processes, gather specific information which is sent to you via email and sms. We also have a great team of outbound lead conversion specialists who will follow up your sales funnel leads in your crm and either convert or book them. We love what we do and we do it well.

What is a great receptionist worth? Our team of wonderful receptionists handle inbound with friendly charm and make sure your callers are happy. We book appointments, follow processes, gather specific information which is sent to you via email and sms. We also have a great team of outbound lead conversion specialists who will follow up your sales funnel leads in your crm and either convert or book them. We love what we do and we do it well.

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Services

Customer Service OutsourcingCall Center Services

Industries

E-commerceOther industriesMedical

Portfolio

No works in portfolio

Company hasn’t added any work yet.

Reviews ( 14 )

Overall rating

5

14 Reviews

Expertise

5

Accuracy of Cost Estimates

4.86

Value for Money

4.86

Communication

5

Accuracy of Timeline

4.86

Enhanced Call Handling Services for Security Solutions Provider

Published: December 7, 2023

The Project

Call Center Services

Completed

Dec 2021 - Nov 2023

25000-50000 USD

anonymous

Anonymous

Director

Confidential

10 - 49 employees

Overall rating

5

Expertise

5

Accuracy of Cost Estimates

5

Communication & Responsiveness

5

Accuracy of Timeline

5

Value for Money

5

Willingness to Refer

10/10

Summary

Turn Key Receptionist has been a valuable partner for our company, providing exceptional call answering services and promotional outreach. Their team’s communication and project management skills have greatly contributed to the success of our engagement, and we look forward to continuing our collaboration with them.

Project Description

Their team primarily focuses on managing all incoming calls for our company, and occasionally assists with outbound calls as well. They have also helped us reach specific client contacts and run promotional campaigns targeting specific industries. We work closely with a team of about six individuals from their company on a regular basis, and have been impressed with their capabilities and dedication.

Pros

They have smoothly integrated into our business, providing excellent call answering services and maintaining open and clear communication. Their team handles a large volume of calls with ease and professionalism, and has helped portray an intimate connection with our business.

Cons

There are no areas of improvement that we can identify. They have become a critical part of our operations, and we have a strong mutual appreciation for each other’s work.

Switched from another provider?

yes

Considered other providers?

yes

Professional Hypnotherapy Receptionist Assistance

Published: December 29, 2022

The Project

Call Center Services

Completed

Nov 2021 - Dec 2022

25000-50000 USD

anonymous

Anonymous

Practitioner

Confidential

2 - 9 employees

Overall rating

5

Expertise

5

Accuracy of Cost Estimates

5

Communication & Responsiveness

5

Accuracy of Timeline

5

Value for Money

5

Willingness to Refer

10/10

Summary

Overall, I am highly satisfied with the receptionist services provided by Turn Key Receptionist for my professional hypnotherapy practice.

Project Description

I engaged Turn Key Receptionist to handle my incoming calls and appointment bookings, ensuring seamless client service and communication.

Pros

The team at Turn Key Receptionist is incredibly friendly, proactive, and helpful, making the partnership a pleasure.

Cons

I have not encountered any areas for improvement during my collaboration with Turn Key Receptionist.

Switched from another provider?

yes

Considered other providers?

yes

Innovative Receptionist Services for Recruitment Firm

Published: December 31, 2019

The Project

Customer Service Outsourcing

Completed

Mar 2018 - Dec 2019

anonymous

Anonymous

Director

Confidential

2 - 9 employees

Overall rating

5

Expertise

5

Accuracy of Cost Estimates

5

Communication & Responsiveness

5

Accuracy of Timeline

5

Value for Money

5

Willingness to Refer

10/10

Summary

Turn Key Receptionist exceeded our expectations by providing friendly and professional call center services. They met all our requirements, delivered on time, and became an essential part of our business operations.

Project Description

Engaged Turn Key Receptionist for handling inbound calls from candidates and clients in a prompt and professional manner. They provided a positive customer experience, essential for our business.

Pros

Turn Key Receptionist’s team displayed a can-do attitude, proactive approach, and excellent coordination. They became an extension of our business and always acted with a sense of urgency.

Cons

No areas for improvement noted, Turn Key Receptionist has been a fantastic support to us.

Switched from another provider?

yes

Considered other providers?

yes

Innovative Business Communication Solutions

Published: August 22, 2019

The Project

Call Center Services

Completed

Nov 2018 - Aug 2019

25000-50000 USD

anonymous

Anonymous

CEO

Advertising & marketing

2 - 9 employees

Overall rating

5

Expertise

5

Accuracy of Cost Estimates

4

Communication & Responsiveness

5

Accuracy of Timeline

4

Value for Money

4

Willingness to Refer

10/10

Summary

Working with Turn Key Receptionist was a valuable experience. They delivered on time, communicated effectively, and provided top-tier services for our business messaging needs.

Project Description

I collaborated with Turn Key Receptionist to enhance our business communication strategies. Their unique approach and expertise in cold calling and follow-up processes were instrumental in achieving our goals.

Pros

Turn Key Receptionist’s exceptional communication and promptness were key strengths in our collaboration. Their quality leads and rapport-building skills were impressive.

Cons

One area for improvement could be having more frequent monthly meetings to ensure continuous alignment.

Switched from another provider?

yes

Considered other providers?

yes

Offices

Headquarter

Smeaton Grange, 2/44 Dunn Road

Area served

WorldWide

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