The Hour is a USA-based leading and trusted Business Outsourcing Partner and Virtual Assistant service provider. Supporting SME’s, large companies, and Startups. Supporting the clients to build remote teams, by providing experienced staff right from their industry. Be it a Back office administrative support, Customer Support, Data Annotation, Chat/Email/Phone Support or Virtual Assistant Support, we got you covered. Spend time to grow your business and stop struggling with minutia, just delegate it to our Remote Specialist who is ready to handle recurring and specialized tasks right from day one.
The Hour is a USA-based leading and trusted Business Outsourcing Partner and Virtual Assistant service provider. Supporting SME’s, large companies, and Startups. Supporting the clients to build remote teams, by providing experienced staff right from their industry. Be it a Back office administrative support, Customer Support, Data Annotation, Chat/Email/Phone Support or Virtual Assistant Support, we got you covered. Spend time to grow your business and stop struggling with minutia, just delegate it to our Remote Specialist who is ready to handle recurring and specialized tasks right from day one.
The Hour is a USA-based leading and trusted Business Outsourcing Partner and Virtual Assistant service provider. Supporting SME’s, large companies, and Startups. Supporting the clients to build remote teams, by providing experienced staff right from their industry. Be it a Back office administrative support, Customer Support, Data Annotation, Chat/Email/Phone Support or Virtual Assistant Support, we got you covered. Spend time to grow your business and stop struggling with minutia, just delegate it to our Remote Specialist who is ready to handle recurring and specialized tasks right from day one.
Rock Shukoor is a Business Coach, a real estate enthusiast, and an Investor by profession. Our Experienced Virtual Assistant helped him grow and create a difference by handling multiple Businesses.This is when he connected with www.thehour.co and realized how THE HOUR specializes in working with specific industries and with the dedicated domain expert Virtual Assistant, making the delegation super smooth. Learn more here from Rock himself on how our team supported him with recurring and repetitive tasks and allowed him to focus on his core business - Growing the Business.Let your team do what they are best at and delegate all the mundane tasks to our team of trained industry expert Virtual Assistants. Be it administrative, bookkeeping, or operational, we got you covered. Scale up quickly with dedicated extra pair of hands, THE HOUR is an Extension to your team.
Often an insurance agency’s underwriters and producers are overqualified to conduct mundane tasks such as invoicing, routine data entry, rating, ordering and reviewing MVRs, generating loss run reports, issuing policies, etc.With the help of www.thehour.co you can have access to world-class insurance BPO services at cost-effective rates, including, insurance policy, life insurance support services, insurance agency management, insurance cancellation, administration of insurance claims, annuity services, insurance data support services, etc.
Overall rating
2 Reviews
Expertise
Accuracy of Cost Estimates
Value for Money
Communication
Accuracy of Timeline
The Project
HR Consulting
Completed
Jan 2018 - Aug 2018
25000-50000 USD
CEO
Confidential
2 - 9 employees
Overall rating
Expertise
5Accuracy of Cost Estimates
5Communication & Responsiveness
5Accuracy of Timeline
5Value for Money
5Willingness to Refer
Summary
Working with The Hour - Back Office and Virtual Assistant Services has been a highly productive and seamless experience. Their deep understanding of our business objectives and commitment to delivering outstanding service has significantly contributed to the success of our recruitment efforts. I have been consistently impressed by their professionalism, flexibility, and ability to adapt to our evolving requirements.
Project Description
I engaged The Hour - Back Office and Virtual Assistant Services to assist in fully expanding the technical teams for our projects. They played a crucial role in refining and enhancing our recruitment procedures, establishing solid connections with potential candidates, and ensuring an exceptional hiring experience. Their support extended to pre-screening, comprehensive reporting, and active engagement with a diverse pool of candidates. The team excelled in sourcing and evaluating talent across various technical roles, including designers, Cloud engineers, solutions architects, front- and backend engineers, and web developers.
Pros
The Hour - Back Office and Virtual Assistant Services demonstrated exceptional project management capabilities, maintaining a high level of organization and communication throughout our engagement. Their use of tools like Trello ensured that all tasks were completed efficiently and on time. They exhibited a strong dedication to meeting our needs and those of our clients, managing multiple projects with ease and professionalism.
Cons
I have no complaints or areas for improvement to report regarding The Hour - Back Office and Virtual Assistant Services.
Switched from another provider?
yes
Considered other providers?
yes
The Project
Completed
May 2013 - Aug 2013
25000-50000 USD
Chief Revenue Officer
Confidential
50 - 249 employees
Overall rating
Expertise
5Accuracy of Cost Estimates
4Communication & Responsiveness
5Accuracy of Timeline
4Value for Money
4Willingness to Refer
Summary
In conclusion, working with The Hour - Back Office and Virtual Assistant Services has been a valuable experience. Their dedication to our success and their ability to adapt to our evolving needs make them a reliable partner in our journey towards growth.
Project Description
Our decision to partner with The Hour - Back Office and Virtual Assistant Services was driven by their unmatched flexibility and commitment to supporting our growth. This ongoing collaboration is focused on enhancing the efficiency of our Customer Success team.
Pros
Their professionalism and adaptability have truly impressed me. The team’s seamless integration into our workflow and their use of innovative communication tools have been remarkable.
Cons
One area for improvement could be to proactively seek out top remote candidates for the Customer Success Manager role.
Switched from another provider?
yes
Considered other providers?
yes
Headquarter
Great Neck Plaza, 16 Middle Neck Road
9.9% fee. 18-month guarantee. Top talent, fast.
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