First Glance A global leader in logistics and shipping, DHL was founded in 1969 and has grown to operate in over 220 countries and territories worldwide. Their longevity can be largely attributed to their constant pursuit of innovation and growth to better serve their customers. To that end, the team at DHL Express, the business unit which focuses on international shipping and courier delivery services, reached out to Sunrise Integration to help them enter the Shopify ecosystem. With their first Shopify app, they would be able to expand their reach and offer much needed shipping services to growing ecommerce businesses.The Opportunity DHL’s team wanted a robust feature set and more control that required building a custom app. With this app, their goal was to provide Shopify merchants an all-in-one carrier service. Merchants would be able to look up shipping rates, automatically show the shipping cost in their customers’ carts and create shipping labels and tracking IDs. Furthermore, the Sunrise Integration team built support for DHL’s label printers.The Solution Our team analyzed DHL’s existing apps in Magento, Volusion, and BigCommerce as well as the existing third party apps in Shopify. Using the knowledge and insights we gained during this process, we were able to determine what DHL Express needed for their Shopify app. The discovery process also consisted of a feature set review, API discovery to see what was doable and what wasn’t. Because Shopify did not support dimensional weight natively, we built a custom solution to address that as well. The OutcomeWhen it was first released into the Shopify App Store, the DHL Express app quickly became popular eventually reaching 5,600 total installs. Being one of the first international carrier service apps in Shopify, it served as a demonstration for what carriers could achieve within the Shopify ecosystem.

First Glance Pitney Bowes is a multibillion-dollar, 100-year old leading supplier of postage, shipping and international logistics services. Pitney Bowes acquired Borderfree, an company which helps US businesses sell and ship products to other countries. We recognized that Pitney Bowes and Borderfree could benefit from a custom order management system (OMS) app which would enable their clients to ship to customers around the world with more ease and efficiency.The Challenge An increasing number of Pitney’s customers were asking for an installable app for their shopping cart platform of choice. We developed a partnership with Pitney to provide their own OMS that would be used by Shopify merchants across all industries. Before we partnered with Pitney Bowes and Borderfree, there was no solution that could move order data between their systems and Shopify in a seamless way. After several engagements, we standardized our app to meet that need and improve their workflows. The Solution Building a Powerful Custom OMS App After undergoing a thorough discovery process with Pitney Bowes’ team, we began building a custom Shopify OMS middleware for cross-border retail, called Global OMS. The Global OMS service automatically synchronizes order imports, product feed creation and shipment tracking notification between Shopify and Pitney Bowes and Borderfree. It is a scalable, end-to-end global ecommerce system that handles international enterprise retail. With it, Pitney Bowes and Borderfree are able to localize their domestic website for international consumers (currency and exchange rates, languages, country, prices), integrate cross border logistics, automatic synchronization and provide global customer service.The Outcome Adoption by Big Brands Global OMS is a multi-tenant SaaS application that’s being used by many high-profile Pitney Bowes clients on Shopify, such as Rebecca Minkoff, RevTown, Good American and Frame.

The First Shopify App of its KindTeelaunch is a leading print-on-demand fulfillment company that serves Shopify merchants.  Sunrise Integration partnered with teelaunch back in 2015 when the direct-to-garment (DTG) space was still growing. In fact, there were no DTG apps in the Shopify store at this point, and as a result, startup company teelaunch recognized a huge market opportunity.We needed to figure out what their business model would look like in Shopify, build the platform and the technology that powered it as well as create a strategic long-term roadmap for their business.  Our team did the following: Researched, developed and tested teelaunch’s app Managed their hosting and product Developed their admin section Built their market site (for non-Shopify clients that wanted to use teelaunch) Developed third-party integrations.The Solution - Business Partners in Building a Massive Shopify AppOur team worked closely with teelaunch to: - Identify their business objectives- Complete a competitive analysis for a clear picture of the market - Outline infrastructure requirements - Build workflows for sophisticated logistical requirements - Develop an on-demand supply chain for ease and simplicityThroughout our relationship with teelaunch, we’ve utilized our creative problem solving skills to develop many different product iterations and improvements so they can better serve their customers and solidify their position in the marketplace.The Outcome - A Successful Launch to Become One of the Top Apps on ShopifyTeelaunch was an instant hit in the Shopify App Store! Weeks after the launch, it exploded and became one of the top apps on the platform, gaining tens of thousands of customers and up to 20,000 app downloads per day. Fun fact: Shopify actually mentioned teelaunch in the keynote address at the Shopify Unite Conference in 2017. As it grew, we helped them pivot so they could scale sustainably and minimize the growing pains that startups often face.