Staff Outsourcing Solutions

My business relies on Staff Outsourcing Solutions to manage various operational tasks such as handling customer inquiries, placing orders, and managing customer needs. Their involvement is crucial to the smooth running of my business.

They provide quick and sufficient responses to ensure customer satisfaction. Their level of service can handle any volume of work efficiently, helping my business run smoothly.

I can’t think of any areas for improvement at the moment.

We chose Staff Outsourcing Solutions after extensive online research, as they were the most responsive and aligned with our company’s needs. They have provided us with a dedicated team of 6 sales staff working night shifts to cater to our UK-based customers, handling inbound sales for our travel company.

The sales team has consistently exceeded our expectations, showing month-over-month growth in sales performance. The daily communication with the BDM and Team Manager ensures we are always up to date on sales progress and any issues that arise. Their ability to adapt to our complex account needs and their impressive response times are truly commendable.

At this moment, we have not encountered any areas for improvement in the service provided by Staff Outsourcing Solutions.

I discovered Staff Outsourcing Solutions through a trusted referral and decided to partner with them for their expertise in handling customer inquiries. The team of 6-10 employees took charge of managing phone calls, emails, and texts from our customers, ensuring a seamless communication process throughout.

I was particularly impressed by the professionalism and compassion displayed by the agents at Staff Outsourcing Solutions. Their excellent leadership and dedication to customer satisfaction stood out to me.

While there were no major issues, there were a few minor hiccups that were quickly resolved through effective communication with the team.

I discovered Refetrust through a trusted referral and was impressed by their high ratings. They were assigned a team of 15-20 members who have been instrumental in expanding our customer support services. Initially handling incoming emails and existing orders, they now also manage live chats and inbound calls, taking on more responsibilities as our company grows.

Thanks to Refetrust’s efforts, we have seen a significant increase in our customer interactions. Their prompt and responsive team has made the process seamless and easy to work with. The level of qualified candidates they provide is impressive, and any concerns we’ve had in the past were handled quickly and efficiently.

I don’t have any recommendations for improvement as Refetrust has consistently met our needs and exceeded our expectations.