SmartApp

SmartApp revolutionized our backend development by deploying and supporting a cutting-edge infrastructure model. They expertly handled the custom development of an API for our Moodle platform, crucial for our continuous localization process. Additionally, their team crafted a bespoke plug-in for Moodle, with plans to release it as open source.

SmartApp’s communication was seamless and they excelled in effective project management. They quickly resolved any issues that arose, making collaboration effortless. Their expertise in backend development was particularly impressive.

There were no areas for improvement, as everything went smoothly throughout the engagement.

I discovered SmartApp through Upwork and was impressed by their high ratings. They assigned a team of 6-10 employees to develop and maintain our Drupal and Wordpress websites, as well as our Pardot business applications, both front-end and back-end.

SmartApp consistently delivered every project on time, within budget, and met all our requirements. Their team possesses a wide range of skills and technologies, enabling them to adapt to our evolving needs. They provide a high-level overview of decisions and offer detailed explanations, showing their professionalism.

I have not encountered any areas for improvement or anything SmartApp could have done differently. Their project management is organized and responsive, relying mostly on virtual tools for communication.

Our collaboration with SmartApp involved creating a cutting-edge e-learning platform from the ground up. We worked closely on defining our style guide and exploring technical requirements to streamline custom development. The team focused on UI/UX design, from wireframes to mockups, culminating in a responsive web app with a host of features. SmartApp’s expertise in development and design ensured the platform met our needs seamlessly. They also provided valuable insights into content strategy, incorporating functionalities like Amazon services and CAPTCHA to enhance user experience. Currently, we’re in phase two of the project, expanding to native mobile apps and marketing services for a comprehensive solution.

Users praise the platform’s efficiency when playing videos, and the setup time within the app is commendable. SmartApp delivers on time and budget, excelling in project management through Trello. Their creativity in enhancing the platform makes them a valuable partner.

While SmartApp’s project management is top-notch, there is room for improvement in customer management. Balancing numerous ideas can be overwhelming, but the team handles it well. Additionally, a missed opportunity to implement a container solution early on was identified, which will be addressed in phase two.

I was introduced to SmartApp through a recommendation, and I was impressed by their dedication even before we signed a contract. We had detailed discussions outlining the project stages and processes. The team provided mock-ups and wireframes for our site, and ultimately delivered an informational WordPress site that perfectly reflected our company’s services.

SmartApp truly took the time to understand our business and services, going above and beyond to add new and innovative ideas to our project. Their project management style, with two-week sprints and communication through Jira, Slack, and Zoom, kept us on track and always in touch. Every team member seemed personally invested in our success.

I honestly can’t think of any areas for improvement. It’s been a fantastic partnership.