Sierra Experts
About the company
Sierra Experts is your premier IT-managed service and support provider. Our experienced engineers and dedicated support staff bring a wealth of expertise to the design, implementation, support, monitoring, and management of diverse computer environments. Our specialization includes remote monitoring and management of computer systems, cloud/virtual systems hosting, VoIP & telephony solutions, physical server hosting, digital marketing, graphic and web design, custom software development, hardware and software reselling, and colocation and data center services. As a veteran-owned and proudly local company, we take pride in our commitment to not outsourcing our Managed Service Provider (MSP) services, ensuring all aspects are handled internally for effective communication and personalized IT service and support from a trusted team. While based out of Pittsburgh, PA, our dedicated team of experts serves customers in 38 states and three countries. At Sierra Experts, we distinguish ourselves by delivering services in a straightforward, practical manner, consistently enhancing customer satisfaction, retention, and growth.
Sierra Experts is your premier IT-managed service and support provider. Our experienced engineers and dedicated support staff bring a wealth of expertise to the design, implementation, support, monitoring, and management of diverse computer environments. Our specialization includes remote monitoring and management of computer systems, cloud/virtual systems hosting, VoIP & telephony solutions, physical server hosting, digital marketing, graphic and web design, custom software development, hardware and software reselling, and colocation and data center services. As a veteran-owned and proudly local company, we take pride in our commitment to not outsourcing our Managed Service Provider (MSP) services, ensuring all aspects are handled internally for effective communication and personalized IT service and support from a trusted team. While based out of Pittsburgh, PA, our dedicated team of experts serves customers in 38 states and three countries. At Sierra Experts, we distinguish ourselves by delivering services in a straightforward, practical manner, consistently enhancing customer satisfaction, retention, and growth.
Sierra Experts is your premier IT-managed service and support provider. Our experienced engineers and dedicated support staff bring a wealth of expertise to the design, implementation, support, monitoring, and management of diverse computer environments. Our specialization includes remote monitoring and management of computer systems, cloud/virtual systems hosting, VoIP & telephony solutions, physical server hosting, digital marketing, graphic and web design, custom software development, hardware and software reselling, and colocation and data center services. As a veteran-owned and proudly local company, we take pride in our commitment to not outsourcing our Managed Service Provider (MSP) services, ensuring all aspects are handled internally for effective communication and personalized IT service and support from a trusted team. While based out of Pittsburgh, PA, our dedicated team of experts serves customers in 38 states and three countries. At Sierra Experts, we distinguish ourselves by delivering services in a straightforward, practical manner, consistently enhancing customer satisfaction, retention, and growth.
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Reviews ( 1 )
Overall rating
5
1 Reviews
Expertise
Accuracy of Cost Estimates
Value for Money
Communication
Accuracy of Timeline
Transformational IT Support for Nonprofit Organization
Published: April 20, 2017
The Project
IT Managed Services
Completed
Sep 2016 - Apr 2017
25000-50000 USD
Anonymous
Network Administrator
Arts, entertainment & music
50 - 249 employees
Overall rating
5
Expertise
5Accuracy of Cost Estimates
5Communication & Responsiveness
5Accuracy of Timeline
5Value for Money
5Willingness to Refer
Summary
Sierra Experts has been a top-notch partner for our nonprofit organization, consistently delivering excellent IT support and expertise. Their wide range of skills, from cloud to physical servers, has been invaluable to our operations. I highly recommend them to any organization looking for reliable IT services.
Project Description
My team has collaborated with Sierra Experts for the past 4-5 years on various firewall and network projects. They have been instrumental in implementing a corporate wireless infrastructure, upgrading SAN services, and managing our on-site help desk. Recently, they developed a new backup solution for us. I have worked closely with 3-4 teammates who have provided valuable resources for our IT operations.
Pros
An expert team, Sierra Experts’ efforts continue to satisfy. Committed to quality, they exceed expectations to support solutions following implementation to ensure optimal functioning. Their team communicates expectations and ensures deadlines are met, which fosters continued engagement.
Cons
No areas for improvement at this point in time. We have had a seamless experience with the service and support provided by Sierra Experts over the years.
Switched from another provider?
yes
Considered other providers?
yes
Offices
Headquarter
Pittsburgh, 2 Robinson Plaza, Suite 300
Pittsburgh
322 Fourth Ave, Suite 800, Pittsburgh, PA 15222, US
Area served
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