Precision IT Consulting

I discovered Precision IT Consulting through a trusted referral, and they were instrumental in helping me get my laptop back up and running after a major crash. Their expertise and quick response time truly set them apart from the competition.

Their quick response time and efficient problem-solving capabilities were truly impressive. They delivered on time and fixed my laptop issues with precision and expertise.

I can’t think of any areas for improvement at this time. Precision IT Consulting exceeded my expectations and provided exceptional service throughout the project.

I collaborate with Precision IT Consulting to manage our server and computer needs across multiple locations in California, Texas, and Louisiana. They provide support for our servers, email systems, desktops, laptops, communications, and VPNs. Additionally, they handle maintenance, documentation, and equipment procurement remotely. My team consists of Ron, the CIO, three service technicians, and other server specialists. Our annual contract amounts to around $100,000, and our partnership has been ongoing for the past three years.

The team at Precision IT Consulting is incredibly helpful, responsive, and adaptable to our needs. They have been instrumental in keeping our operations running smoothly and efficiently. Their friendly and supportive approach makes them a valuable asset to our business.

Initially, we faced some challenges with their service, but they promptly addressed and resolved the issues. As of now, there are no specific areas for improvement that I can identify.

Our organization required comprehensive support in managing our server, email systems, and addressing various technology queries related to network setup, hardware administration, software licensing, and other IT functions. Precision IT Consulting provided a dedicated team of experts, including a client liaison, lead techs, a manager, the owner, and an accounting professional, to meet our diverse needs. We have been engaged with them since May 2019.

I am extremely pleased with the deliverables and exceptional customer service provided by Precision IT Consulting. Their implementation of best practices, adherence to deadlines, and commitment to convenience have truly impressed me. Their organization and communication skills are exemplary, ensuring a smooth and efficient collaboration.

I have not encountered any areas where Precision IT Consulting could improve their services. I have been thoroughly satisfied with their performance and professionalism throughout our engagement.

I engaged with Precision IT Consulting when our firm was in the process of relocating our office. They played a vital role in setting up our new server, transferring all IT components, and procuring new hardware. Additionally, they ensured our smooth transition to Office 365 and Rackspace, as well as seamlessly integrating a new document management system.

Precision IT Consulting’s dedication has proven invaluable to our business. Their adept project management skills, coupled with their responsiveness and transparency, have greatly contributed to the success of our IT projects. They go above and beyond by addressing the root cause of issues, rather than just providing quick fixes.

One area for improvement is their availability after hours. As a law firm with employees working around the clock, it can be challenging to reach them during off-hours in case of IT emergencies.