Orchal Ltd
About the company
We are ORCHAL, exclusively dedicated to our valued partners. ORCHAL operates with a 100% channel-focused approach, collaborating closely with solution providers worldwide. Our comprehensive offerings encompass Global Maintenance, Lifecycle & ITAD services, alongside Hardware provisioning, all fortified by our skilled professional services teams. Our Range of Solutions Global third-party, multi-vendor maintenance - Experience cost savings of up to 60% compared to OEM support prices, coupled with enhanced SLAs. Our simplified EOSL (End of Service Life) support facilitates extended infrastructure utilization. Lifecycle and ITAD Services - Navigate environmental, sustainability, and security challenges with our comprehensive solutions. We oversee every aspect, ensuring an audited, government-approved chain of custody management, including data sanitization. Hardware supply - As a vendor-agnostic entity, we provide and support a vast array of major OEM hardware. Bolstered by extensive inventories and genuine product expertise, we offer technical presales, build, testing, and installation support. Distribution - As an authorized distribution partner to renowned brands, ORCHAL ensures swift global part shipments. Your reliable partner in a swiftly evolving landscape.
We are ORCHAL, exclusively dedicated to our valued partners. ORCHAL operates with a 100% channel-focused approach, collaborating closely with solution providers worldwide. Our comprehensive offerings encompass Global Maintenance, Lifecycle & ITAD services, alongside Hardware provisioning, all fortified by our skilled professional services teams. Our Range of Solutions Global third-party, multi-vendor maintenance - Experience cost savings of up to 60% compared to OEM support prices, coupled with enhanced SLAs. Our simplified EOSL (End of Service Life) support facilitates extended infrastructure utilization. Lifecycle and ITAD Services - Navigate environmental, sustainability, and security challenges with our comprehensive solutions. We oversee every aspect, ensuring an audited, government-approved chain of custody management, including data sanitization. Hardware supply - As a vendor-agnostic entity, we provide and support a vast array of major OEM hardware. Bolstered by extensive inventories and genuine product expertise, we offer technical presales, build, testing, and installation support. Distribution - As an authorized distribution partner to renowned brands, ORCHAL ensures swift global part shipments. Your reliable partner in a swiftly evolving landscape.
We are ORCHAL, exclusively dedicated to our valued partners. ORCHAL operates with a 100% channel-focused approach, collaborating closely with solution providers worldwide. Our comprehensive offerings encompass Global Maintenance, Lifecycle & ITAD services, alongside Hardware provisioning, all fortified by our skilled professional services teams. Our Range of Solutions Global third-party, multi-vendor maintenance - Experience cost savings of up to 60% compared to OEM support prices, coupled with enhanced SLAs. Our simplified EOSL (End of Service Life) support facilitates extended infrastructure utilization. Lifecycle and ITAD Services - Navigate environmental, sustainability, and security challenges with our comprehensive solutions. We oversee every aspect, ensuring an audited, government-approved chain of custody management, including data sanitization. Hardware supply - As a vendor-agnostic entity, we provide and support a vast array of major OEM hardware. Bolstered by extensive inventories and genuine product expertise, we offer technical presales, build, testing, and installation support. Distribution - As an authorized distribution partner to renowned brands, ORCHAL ensures swift global part shipments. Your reliable partner in a swiftly evolving landscape.
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Reviews ( 1 )
Overall rating
5
1 Reviews
Expertise
Accuracy of Cost Estimates
Value for Money
Communication
Accuracy of Timeline
Innovative IT Support Solutions for Enhanced Productivity
Published: July 30, 2016
The Project
Custom Software Development
Completed
Nov 2014 - Jul 2016
Anonymous
Team Lead
Confidential
10 - 49 employees
Overall rating
5
Expertise
5Accuracy of Cost Estimates
5Communication & Responsiveness
5Accuracy of Timeline
5Value for Money
5Willingness to Refer
Summary
Orchal Ltd’s unparalleled commitment to rapid and effective solutions, coupled with their professionalism and clear communication, made them a standout partner for desktop support services. Their dedication to client satisfaction and adept navigation of challenges resulted in a notably positive experience. I highly recommend their services to anyone in need of reliable IT support.
Project Description
I discovered Orchal Ltd through an extensive online search. Their high ratings stood out to me, leading me to choose them over other options. For this project, I worked closely with one employee from Orchal Ltd, who provided exceptional desktop support services. Their expertise shone through in their ability to swiftly resolve issues within a two-hour timeframe, ensuring minimal downtime and seamless workflow. Orchal’s dedication to client satisfaction was evident in their clear communication and reliable support, making them a valuable partner for anyone in need of efficient IT solutions.
Pros
Orchal Ltd exhibited a strong commitment to minimizing downtime and ensuring client satisfaction. Their prompt identification and resolution of issues, along with proactive collaboration, set them apart as a reliable and efficient partner. Their ability to provide timely and reliable support was particularly impressive.
Cons
I did not encounter any areas for improvement or things that Orchal Ltd could have done differently during our collaboration. Their service exceeded my expectations and left a lasting positive impression.
Switched from another provider?
yes
Considered other providers?
yes
Area served
Media
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