Open Access BPO
About the company
Open Access BPO is a multilingual outsourcing company providing multichannel processes for businesses of any industry, size, and location. We provide a wide range of customizable services, including customer experience, content moderation, and back office solutions. What began as a humble telemarketing startup in 2006 has grown into a full-suite service provider with over 30 language offerings.
Open Access BPO is a multilingual outsourcing company providing multichannel processes for businesses of any industry, size, and location. We provide a wide range of customizable services, including customer experience, content moderation, and back office solutions. What began as a humble telemarketing startup in 2006 has grown into a full-suite service provider with over 30 language offerings.
Open Access BPO is a multilingual outsourcing company providing multichannel processes for businesses of any industry, size, and location. We provide a wide range of customizable services, including customer experience, content moderation, and back office solutions. What began as a humble telemarketing startup in 2006 has grown into a full-suite service provider with over 30 language offerings.
Contact Open Access BPO
Services
Industries
Industries
Portfolio
Cutting Costs While Improving Customer Value
A software that focuses on optimizing the Internet experience was in need of a way to boost customer experience without breaking the bank. This case studies describes how Open Access BPO’s high-quality 24/7 multichannel solutions were exactly what they needed.
Quality Multilingual Customer Support
This report outlines the growth of one of our travel programs, how the current progress is sustained, and the plans that will ensure its trajectory in the future. This includes our internal processes and strategies, highlighting the specific initiatives that have ensured the growth of the program.
Reviews ( 2 )
Overall rating
5
2 Reviews
Expertise
Accuracy of Cost Estimates
Value for Money
Communication
Accuracy of Timeline
Efficient Data Management and Reporting Services
Published: August 25, 2017
The Project
Call Center Services
Completed
Jan 2017 - Aug 2017
25000-50000 USD
Anonymous
Business Development Executive
Financial services
10 - 49 employees
Overall rating
5
Expertise
5Accuracy of Cost Estimates
4Communication & Responsiveness
5Accuracy of Timeline
5Value for Money
4Willingness to Refer
Summary
I have been working with this service provider for 6 months, and they have been instrumental in streamlining our data entry and reporting processes. Their ability to deliver quality work quickly and their excellent communication have saved us both time and money.
Project Description
They provided comprehensive data management and reporting services, including data processing and report generation.
Pros
They excel in thorough preparation and readiness.
Cons
Their lack of proactive customer service is a drawback.
Switched from another provider?
yes
Considered other providers?
yes
Financial Data Management Solutions
Published: May 12, 2013
The Project
Call Center Services
Completed
Oct 2012 - Apr 2013
25000-50000 USD
Anonymous
Business Development Executive
Financial services
10 - 49 employees
Overall rating
5
Expertise
5Accuracy of Cost Estimates
4Communication & Responsiveness
5Accuracy of Timeline
5Value for Money
4Willingness to Refer
Summary
After 6 months of collaboration, we appreciate the cost-effective services provided by this company, saving us both time and money.
Project Description
My company partnered with this service provider for data management solutions, including data entry and customized client reporting. They offered flexible pricing options and quick turnaround times.
Pros
They excel in thorough preparation and adaptability to our needs.
Cons
Their low visibility can sometimes lead to a lack of proactive customer service.
Switched from another provider?
yes
Considered other providers?
yes
Offices
Headquarter
Makati, 21/F 6783 Robinsons Summit Center, Ayala Avenue,
Davao City
G/F Filandia IT Center, Quirino Avenue corner Jacinto Extension,
Area served
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