Omnipack

I found Omnipack through an online search and chose them for their proximity to my location and cost-effective services. They assigned a dedicated team of 2-5 employees to handle full logistic services for LaMania Home and La Mania Fashion. From system integration to inbound goods processing, and now comprehensive logistics management, Omnipack has helped us achieve cost savings, faster order fulfillment, and improved customer service.

Omnipack’s outstanding commitment and seamless integration process impressed me the most. Their dedication to meeting our requirements, adapting processes to our needs, and providing high-quality, aesthetic packaging sets them apart. The easy-to-use Merchant Portal tool for monitoring orders and stock is another standout feature.

While Omnipack excelled in many areas, there are some aspects that could be improved. As a fulfillment company, they may not be able to accommodate every minor client requirement, which is understandable.

I discovered Omnipack through a referral and chose them over others due to their high ratings, close proximity, and excellent company culture fit. We have been working with Omnipack for years, entrusting them with our e-commerce order fulfillment. They handle everything from accepting deliveries to shipping parcels, allowing us to focus on growing our business and building trust with our customers. Thanks to their professional logistics support, we have seen our business grow almost 10 times. Their easy-to-use Merchant Portal tool has made managing our store’s logistics a breeze.

Thanks to Omnipack’s efforts, our business has grown almost 10 times. They have achieved over 99% error-free order execution, saving us time and money. The team is collaborative, flexible, and communicative, making them easy to work with. Their knowledge of the fashion industry has helped us improve our customer service and shipping standards. We have full flexibility to adapt warehouse space to our needs, saving us money and helping us remain competitive.

There are no areas for improvement or anything Omnipack could have done differently.

I came across Omnipack through a referral and was impressed by their high ratings, great culture fit, and good value for cost. Their team of 2-5 employees provided comprehensive fulfillment services for our e-commerce business, including accepting deliveries, storing goods, completing orders, packing products, and sending them to our customers. The key deliverables we achieved through their partnership were quick acceptance of deliveries, seamless dropshipping support, optimal storage, error-free order execution, last mile courier service, and a user-friendly stock inventory view in the Merchant Portal panel.

Omnipack impressed me with their clear sales process, easy integration with our online store, and professional customer panel in the Merchant Portal tool. Their flexible approach and ability to adjust processes to our needs were highly appreciated. The quick resolution of any issues by the Merchant Support department was a great advantage.

One area for improvement would be simplifying the process for custom orders that go beyond the standard. Currently, reporting custom orders is rather complicated and there is no automation for this. Introducing a simpler process through the Merchant Portal would enhance the overall experience.