By Octavebytes
Client
We integrated two instances (Europe & US) of Amazon connect with a single Salesforce CRM instance.
We integrated two instances (Europe & US) of Amazon connect with a single Salesforce CRM instance.
In that project, we integrated Amazon Connect and google data studio using amazon Redshift and S3, and we transfer historical data from amazon connect to google data studio for reporting. Data is transferred automatically on a daily basis.
Configured Amazon Connect & developed Callflows & integrated HubSpot CRM with Amazon Connect using Octavebytes HubSpot CTI Connector
Enabled Amazon connect instance for client, designed call flows & IVR according to business requirement. Integrated Amazon connect with Zoho CRM. Configured Voice mail.