We provide IT and CyberSecurity support, but not in the standard way. Like us, many IT providers have great marketing, engaging websites and talk a good game. What makes KME distinct is we genuinely care about properly advising you toward success. Not just the first day we work with you, but every day. Get actionable, consistent advice, not from a technical janitor who does the bare minimum, but from an IT firm that provides real tactics and strategies in line with your needs.
We provide IT and CyberSecurity support, but not in the standard way. Like us, many IT providers have great marketing, engaging websites and talk a good game. What makes KME distinct is we genuinely care about properly advising you toward success. Not just the first day we work with you, but every day. Get actionable, consistent advice, not from a technical janitor who does the bare minimum, but from an IT firm that provides real tactics and strategies in line with your needs.
We provide IT and CyberSecurity support, but not in the standard way. Like us, many IT providers have great marketing, engaging websites and talk a good game. What makes KME distinct is we genuinely care about properly advising you toward success. Not just the first day we work with you, but every day. Get actionable, consistent advice, not from a technical janitor who does the bare minimum, but from an IT firm that provides real tactics and strategies in line with your needs.
Company hasn’t added any work yet.
Overall rating
4 Reviews
Expertise
Accuracy of Cost Estimates
Value for Money
Communication
Accuracy of Timeline
The Project
IT Managed Services
Completed
May 2021 - Nov 2021
25000-50000 USD
CFO
Real estate
50 - 249 employees
Overall rating
Expertise
5Accuracy of Cost Estimates
4Communication & Responsiveness
5Accuracy of Timeline
4Value for Money
4Willingness to Refer
Summary
I communicated with KME Systems Inc primarily through in-person meetings. Their responsiveness and customer service stood out to me as impressive. Overall, they have been a reliable and valuable partner in managing our IT needs.
Project Description
I found KME Systems Inc through a recommendation and chose them because they were close by, fit our budget, and had a great culture match. They handle all our IT needs, both hardware and software.
Pros
KME Systems Inc has consistently provided top-notch service, always meeting or exceeding our service level agreements. Their team is highly responsive and communicates effectively to address any issues. They are punctual and their customer service is exceptional.
Cons
There was a brief period where KME Systems Inc fell short of our service level expectations, but we raised this concern and it was quickly resolved. Communication could have been improved earlier on.
Switched from another provider?
yes
Considered other providers?
yes
The Project
IT Strategy Consulting
Completed
Mar 2019 - Nov 2019
President
Confidential
50 - 249 employees
Overall rating
Expertise
5Accuracy of Cost Estimates
5Communication & Responsiveness
5Accuracy of Timeline
5Value for Money
5Willingness to Refer
Summary
Working with KME Systems Inc has been a fantastic experience. They have become an integral part of our team, providing us with reliable IT support and cybersecurity solutions that have helped our business thrive.
Project Description
I discovered KME Systems Inc through a trusted referral and decided to work with them because our company values aligned. Their team, consisting of 2-5 employees, has been our reliable IT partner for the past 10 years, providing exceptional services in all areas of IT support and cybersecurity.
Pros
The team at KME Systems Inc has truly earned our trust by consistently delivering high-quality IT solutions. They are reliable, responsive, and always meet our deadlines. Their ‘We care’ attitude sets them apart as true advisors and partners in our business.
Cons
I can’t think of any areas for improvement or things that KME Systems Inc could have done differently. They have exceeded our expectations in every way.
Switched from another provider?
yes
Considered other providers?
yes
The Project
IT Strategy Consulting
Completed
Feb 2013 - Dec 2014
Business Operations Mgr
Construction
50 - 249 employees
Overall rating
Expertise
5Accuracy of Cost Estimates
5Communication & Responsiveness
5Accuracy of Timeline
5Value for Money
5Willingness to Refer
Summary
KME Systems Inc has been a reliable IT vendor for our company, providing excellent service and support. Their team’s dedication and expertise have helped us keep our operations running smoothly. I highly recommend working with them.
Project Description
I came across KME Systems Inc through a recommendation. Their high ratings and great culture fit with our company values made them stand out. KME handles everything for us, from purchasing laptops to managing our back servers and cloud needs to ensure our operations run smoothly.
Pros
KME Systems Inc’s dedication has helped us maintain a fully functional system. Their support team handles help tickets efficiently, and if needed, they escalate to their senior team members. I appreciate their passion for their work and their expertise in IT.
Cons
I can only think of a couple of minor things that could have been improved over the years working with KME Systems Inc. However, each time we brought something to their attention, they addressed it promptly.
Switched from another provider?
yes
Considered other providers?
yes
The Project
IT Strategy Consulting
Completed
Jul 2011 - Nov 2012
President
Design
10 - 49 employees
Overall rating
Expertise
5Accuracy of Cost Estimates
4Communication & Responsiveness
5Accuracy of Timeline
5Value for Money
4Willingness to Refer
Summary
Working with KME Systems has been a fantastic experience. Their expertise in managing our IT systems has been invaluable, and their commitment to excellent service is commendable.
Project Description
I discovered KME Systems through a trusted recommendation. Their team of 2-5 employees effectively manages and maintains all our IT infrastructure, from individual computers to cybersecurity. They are instrumental in ensuring our operations run smoothly and securely.
Pros
The team at KME Systems is incredibly responsive and knowledgeable. Their ability to quickly resolve any issues we encounter is impressive. Our working cultures align perfectly, creating a seamless partnership.
Cons
After over 25 years of working with KME Systems, there are no significant issues that stand out. Any minor concerns have been addressed promptly.
Switched from another provider?
yes
Considered other providers?
yes
Headquarter
Irvine, 15707 Rockfield Boulevard
Corona
160 W Foothill Pkwy South, Ste 105
9.9% fee. 18-month guarantee. Top talent, fast.
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