Company hasn’t added any work yet.
Overall rating
4 Reviews
Expertise
Accuracy of Cost Estimates
Value for Money
Communication
Accuracy of Timeline
The Project
Call Center Services
Completed
Mar 2023 - May 2023
25000-50000 USD
Manager
Automotive
50 - 249 employees
Overall rating
Expertise
5Accuracy of Cost Estimates
5Communication & Responsiveness
5Accuracy of Timeline
5Value for Money
5Willingness to Refer
Summary
After two years of partnership with Insurance Support World, we have experienced significant time and cost savings, with an estimated annual expenditure ranging from $1,000,000 to $9,999,999.
Project Description
Our collaboration with Insurance Support World has transformed our business operations, providing efficient and effective management solutions that have greatly enhanced our workflow.
Pros
The main strengths of Insurance Support World lie in their exceptional service and unwavering attention to customers, setting them apart from any other provider.
Cons
One area where Insurance Support World can improve is in expanding the variety of products and services they offer.
Switched from another provider?
yes
Considered other providers?
yes
The Project
Back Office Outsourcing
Completed
Feb 2020 - Jan 2022
25000-50000 USD
CEO
Business services
50 - 249 employees
Overall rating
Expertise
5Accuracy of Cost Estimates
5Communication & Responsiveness
5Accuracy of Timeline
5Value for Money
5Willingness to Refer
Summary
Thanks to Insurance Support World, we saw a 25% increase in positive customer feedback and a 15% decrease in churn rate. They truly understood the intricacies of the insurance industry and customized their services accordingly.
Project Description
I discovered Insurance Support World through an online search and was impressed by their great culture fit and value for cost. They conducted a comprehensive analysis of our business plans, providing valuable suggestions for improvement.
Pros
They demonstrated excellent project management and communication skills, delivering items on time and maintaining open lines of communication. Their understanding of the insurance industry was highly impressive.
Cons
I didn’t encounter any significant areas for improvement during our engagement with Insurance Support World.
Switched from another provider?
yes
Considered other providers?
yes
The Project
Call Center Services
Completed
May 2017 - Nov 2018
Finance Manager
Financial services
50 - 249 employees
Overall rating
Expertise
4Accuracy of Cost Estimates
4Communication & Responsiveness
4Accuracy of Timeline
4Value for Money
4Willingness to Refer
Summary
Our company has been working with them for about four months, during which they have helped us improve efficiency and free up time for other tasks. The service provider’s ability to turn around quality work quickly is evaluated quarterly, and we are currently reviewing the cost savings they have generated for us.
Project Description
Our collaboration with the service provider focused on streamlining processes and enhancing productivity within our organization.
Pros
They have a strong reputation for providing excellent back office support.
Cons
I have no specific areas for improvement to mention.
Switched from another provider?
yes
Considered other providers?
yes
The Project
Insurance Services & Brokers
Completed
Dec 2015 - May 2017
25000-50000 USD
CEO
Automotive
50 - 249 employees
Overall rating
Expertise
5Accuracy of Cost Estimates
5Communication & Responsiveness
5Accuracy of Timeline
5Value for Money
5Willingness to Refer
Summary
Insurance Support World has significantly increased our productivity by streamlining our COI process. Their professionalism, attentiveness, and technical expertise have made them a valuable partner in improving our insurance business process.
Project Description
I discovered Insurance Support World through an online search and was impressed by their great culture fit and value for cost. Their team of 50 experts conducted a thorough analysis of our insurance business process, identifying key areas for improvement while allowing us to focus on our core business activities.
Pros
Their expertise streamlined our COI process, boosting our teams’ productivity up to 42%. They routinely met deadlines for deliveries and were very attentive to our needs. Their professionalism and technical expertise have been commendable.
Cons
Throughout our engagement, we did not encounter any areas for improvement or any aspects that Insurance Support World could have done differently.
Switched from another provider?
yes
Considered other providers?
yes
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Enterprise Solutions & Ecommerce Apps
JBHired is a recruitment agency specializing in sourcing senior digital and technology talents for its clients.