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Insurance Support World

About the company

Founded: 2008
250+ Empl.

Contact Insurance Support World

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Services

Finance & Accounting Outsourcing (FAO)Back Office OutsourcingInsurance Services & Brokers

Industries

Financial servicesBusiness services

Portfolio

No works in portfolio

Company hasn’t added any work yet.

Reviews ( 4 )

Overall rating

4.75

4 Reviews

Expertise

4.75

Accuracy of Cost Estimates

4.75

Value for Money

4.75

Communication

4.75

Accuracy of Timeline

4.75

Revolutionary Automotive Claims Management Solution

Published: May 24, 2023

The Project

Call Center Services

Completed

Mar 2023 - May 2023

25000-50000 USD

anonymous

Anonymous

Manager

Automotive

50 - 249 employees

Overall rating

5

Expertise

5

Accuracy of Cost Estimates

5

Communication & Responsiveness

5

Accuracy of Timeline

5

Value for Money

5

Willingness to Refer

10/10

Summary

After two years of partnership with Insurance Support World, we have experienced significant time and cost savings, with an estimated annual expenditure ranging from $1,000,000 to $9,999,999.

Project Description

Our collaboration with Insurance Support World has transformed our business operations, providing efficient and effective management solutions that have greatly enhanced our workflow.

Pros

The main strengths of Insurance Support World lie in their exceptional service and unwavering attention to customers, setting them apart from any other provider.

Cons

One area where Insurance Support World can improve is in expanding the variety of products and services they offer.

Switched from another provider?

yes

Considered other providers?

yes

Revolutionizing Business Planning with CRM Strategies

Published: February 11, 2022

The Project

Back Office Outsourcing

Completed

Feb 2020 - Jan 2022

25000-50000 USD

anonymous

Anonymous

CEO

Business services

50 - 249 employees

Overall rating

5

Expertise

5

Accuracy of Cost Estimates

5

Communication & Responsiveness

5

Accuracy of Timeline

5

Value for Money

5

Willingness to Refer

10/10

Summary

Thanks to Insurance Support World, we saw a 25% increase in positive customer feedback and a 15% decrease in churn rate. They truly understood the intricacies of the insurance industry and customized their services accordingly.

Project Description

I discovered Insurance Support World through an online search and was impressed by their great culture fit and value for cost. They conducted a comprehensive analysis of our business plans, providing valuable suggestions for improvement.

Pros

They demonstrated excellent project management and communication skills, delivering items on time and maintaining open lines of communication. Their understanding of the insurance industry was highly impressive.

Cons

I didn’t encounter any significant areas for improvement during our engagement with Insurance Support World.

Switched from another provider?

yes

Considered other providers?

yes

Efficiency Enhancement Services for Financial Institutions

Published: November 15, 2018

The Project

Call Center Services

Completed

May 2017 - Nov 2018

anonymous

Anonymous

Finance Manager

Financial services

50 - 249 employees

Overall rating

4

Expertise

4

Accuracy of Cost Estimates

4

Communication & Responsiveness

4

Accuracy of Timeline

4

Value for Money

4

Willingness to Refer

7/10

Summary

Our company has been working with them for about four months, during which they have helped us improve efficiency and free up time for other tasks. The service provider’s ability to turn around quality work quickly is evaluated quarterly, and we are currently reviewing the cost savings they have generated for us.

Project Description

Our collaboration with the service provider focused on streamlining processes and enhancing productivity within our organization.

Pros

They have a strong reputation for providing excellent back office support.

Cons

I have no specific areas for improvement to mention.

Switched from another provider?

yes

Considered other providers?

yes

Revolutionizing Automotive Insurance Services

Published: June 7, 2017

The Project

Insurance Services & Brokers

Completed

Dec 2015 - May 2017

25000-50000 USD

anonymous

Anonymous

CEO

Automotive

50 - 249 employees

Overall rating

5

Expertise

5

Accuracy of Cost Estimates

5

Communication & Responsiveness

5

Accuracy of Timeline

5

Value for Money

5

Willingness to Refer

10/10

Summary

Insurance Support World has significantly increased our productivity by streamlining our COI process. Their professionalism, attentiveness, and technical expertise have made them a valuable partner in improving our insurance business process.

Project Description

I discovered Insurance Support World through an online search and was impressed by their great culture fit and value for cost. Their team of 50 experts conducted a thorough analysis of our insurance business process, identifying key areas for improvement while allowing us to focus on our core business activities.

Pros

Their expertise streamlined our COI process, boosting our teams’ productivity up to 42%. They routinely met deadlines for deliveries and were very attentive to our needs. Their professionalism and technical expertise have been commendable.

Cons

Throughout our engagement, we did not encounter any areas for improvement or any aspects that Insurance Support World could have done differently.

Switched from another provider?

yes

Considered other providers?

yes

Area served

WorldWide

Media

No Media yet

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