ICONA INC

My collaboration with ICONA involved various projects, including a complete overhaul of our website, a logo redesign, and newsletter formatting. ICONA’s expertise and attention to detail in implementing our vision have greatly enhanced our organization’s online presence.

ICONA’s project management skills exceeded my expectations, surpassing previous firms we’ve worked with. Their ability to adapt designs to our specific needs and provide valuable insights throughout the process was highly commendable.

While ICONA’s design work was generally well-received, there were some internal challenges with the board regarding the new logo design. However, these concerns were outweighed by the overall positive impact of the redesigned website and logo.

ICONA completely transformed our digital presence by providing top-notch website development services. They revamped every aspect of our online platform, leading to a thorough reevaluation of our business operations. This process, although demanding, resulted in a highly satisfactory outcome.

ICONA’s team exhibited professionalism and creativity throughout the project. Their efficient communication style, even without in-person meetings, ensured a productive collaboration. They suggested innovative solutions that significantly boosted our business.

There were occasional delays in the project timeline, partly due to miscommunication on our end and unforeseen circumstances on ICONA’s side. Some technical terminologies required clarification, leading to a few misunderstandings.

My experience with ICONA has been transformative as they have spearheaded the development of multiple cutting-edge websites for our company, encompassing both B2B and B2C platforms with seamless e-commerce integration. Their expertise in design and development, particularly in Magento, has truly elevated our online presence and user experience.

The personal connection and attention to detail provided by ICONA due to being a smaller firm have been invaluable in ensuring our project goals are consistently met. Their understanding of our business needs and ability to tailor their solutions accordingly have been impressive.

One area for improvement could be the incorporation of more traditional communication methods, such as weekly meetings, for clients who prefer a more hands-on approach to project management.

Our collaboration with ICONA has spanned multiple projects over the past few years, ranging from rebuilding public and member trainer sites to developing conference registration platforms. They continue to be our go-to vendor for website development, and we are constantly impressed by their dedication and expertise.

ICONA’s contributions have significantly enhanced our websites, leading to positive feedback from users. They have also helped streamline our internal processes, earning praise for their responsiveness and communication.

One area for improvement could be the speed and timelines of some projects. While we appreciate their thoroughness, quicker turnaround times on complex projects would be beneficial.