Full Clarity Agency Logo

Full Clarity

About the company

Farnham
Founded: 2018
1+ Empl.

Full Clarity is a Digital Product and Service Design Consultancy , bringing together research, UX design and technical strategy to deliver outcome-focused innovation and transformation. Our expertise has delivered impactful digital experiences for clients such as ITV, Harrods, Mesmerise and Gov.uk as well as innovative startups. Whether we’re working on new digital products or improving customer experiences, we use design and systems thinking to strike a balance between user needs, commercial goals and technical feasibility. This allows us to create intuitive solutions to complex problems. Finally, we’re a hybrid based team with meetup spaces in Farnham, Kingston and Exeter, Devon. Contact us at [email protected] to find out how our tried and tested process can help you achieve your business goals.

Full Clarity is a Digital Product and Service Design Consultancy , bringing together research, UX design and technical strategy to deliver outcome-focused innovation and transformation. Our expertise has delivered impactful digital experiences for clients such as ITV, Harrods, Mesmerise and Gov.uk as well as innovative startups. Whether we’re working on new digital products or improving customer experiences, we use design and systems thinking to strike a balance between user needs, commercial goals and technical feasibility. This allows us to create intuitive solutions to complex problems. Finally, we’re a hybrid based team with meetup spaces in Farnham, Kingston and Exeter, Devon. Contact us at [email protected] to find out how our tried and tested process can help you achieve your business goals.

Full Clarity is a Digital Product and Service Design Consultancy , bringing together research, UX design and technical strategy to deliver outcome-focused innovation and transformation. Our expertise has delivered impactful digital experiences for clients such as ITV, Harrods, Mesmerise and Gov.uk as well as innovative startups. Whether we’re working on new digital products or improving customer experiences, we use design and systems thinking to strike a balance between user needs, commercial goals and technical feasibility. This allows us to create intuitive solutions to complex problems. Finally, we’re a hybrid based team with meetup spaces in Farnham, Kingston and Exeter, Devon. Contact us at [email protected] to find out how our tried and tested process can help you achieve your business goals.

Contact Full Clarity

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Services

Custom Software DevelopmentEnterprise App ModernizationUX/UI DesignWeb Development

Industries

EducationRetailGovernmentEnergy & natural resourcesFinancial servicesAdvertising & marketingBusiness servicesHospitality & leisureMedical

Portfolio

3D/VR e-learning online training experience

We worked on a great 3D/VR project for an e-learning online training experience which enables companies to train their employees on how to use complex machines in an oil refinery without them having to be physically there.The project consisted of a mixture of interactive 3D-models that enabled the user to move around a large 3D space in an oil refinery using a VR headset. The virtual environment contained hotspots where there is training content for the employees consisting of interactive diagrams and videos, and locations where the user can stand to view and understand how to operate the machinery.We were commissioned to work on end-to-end interactive online 3D/VR training experience, which included a discovery and research into the possibilities of what we could deliver for the end client, and then moving into the experience design and UI.We then built the frontend using three.js and the Svelte JavaScript framework, with a straightforward JSON configuration. We also worked closely with the 3D modeling team to provide exact specifications for the rendering requirements. If you need help with a 3D/VR experience, please do get in touch to see how we can help you with your virtual 3D experience. Please get in touch [email protected]

Augmented Reality Mirror Interactive Experience

Harrods engaged our UX product design team to create an interactive ‘Magic Mirror’ experience using Augmented Reality technology.The mirror can be seen in the newly refurbished beauty halls in the iconic London retail shopping department store. The interactive AR mirror interfaces provide customers for all over the world with a engaging and playful experience that enables them to virtually try on different make-up looks, products and brands.

Education assessment LMS platform

Full Clarity we’re brought in to help with improving the UX/UI design of a Learning Management System (LMS) which measures educational assesement points accross a range of schools, pupils, curriculums and subjects.The bespoke web platfirm contained a huge amount of rich functionality for the end users, and there was really limited real estate to play with to enable all the functionality to fit together. This was a large and complex project which required a deeper understanding of the users needs as well as something which needed us to draw on all our UX/UI design experience to be able to think of clever ways to show and hide the right information for the users at the right time. After the UX/UI was designed we then build the platform and connected up the API end points.___Need help for your LMS or education assessment software? Please get in touch [email protected]

Healthcare messaging platform

We’ve been working with Hospify for over two years to help build a safe, secure communication platform for the healthcare sector. At the time of writing, it is the only free, data compliant, secure text and photo messaging app approved by the NHS Apps Library.Hospify has played a major role in supporting health care professionals and patients with encrypted communication during this time of social distancing providing an innovative solution in this increasingly ‘low-touch’ economy. WIth is unique de-centralised architecture, end-to-end encription, and range of technologies made this a challenging but rewarding project to work on.Full Clarity are incredibly proud to be working with Hospify to build and continue to innovate the Hospify technology suite, that is supporting many thousands of people during this time of crisis.Need help with bespoke Healthcare platform UX/UI and development? Please get in touch [email protected]

Reviews ( 12 )

Overall rating

5

12 Reviews

Expertise

5

Accuracy of Cost Estimates

4.75

Value for Money

4.75

Communication

5

Accuracy of Timeline

4.92

Revolutionary User Experience and Interface Design for Tech Firm

Published: January 14, 2024

The Project

UX/UI Design

Completed

Apr 2023 - Jan 2024

25000-50000 USD

anonymous

Anonymous

CEO

Confidential

10 - 49 employees

Overall rating

5

Expertise

5

Accuracy of Cost Estimates

5

Communication & Responsiveness

5

Accuracy of Timeline

5

Value for Money

5

Willingness to Refer

10/10

Summary

Working with this vendor was a positive experience overall. They showcased their expertise in UX and UI design, delivering exceptional screens that aligned perfectly with our project goals. The level of professionalism and dedication they brought to the table ensured a successful collaboration, and we are pleased with the outcome of the project.

Project Description

Our decision to work with this vendor was based on their proven track record of delivering exceptional services. We were embarking on a project to launch a cutting-edge product, and we needed a team that could bring our vision to life. With high-level requirements and user journeys in place, the vendor meticulously crafted a user flow map and designed screens tailored to the needs of restaurant staff, management, and guests. The collaboration was seamless, with clear communication and quick responses ensuring that the project stayed on track.

Pros

They demonstrated a high level of attention to detail, ensuring that our objectives were met within the tight timelines. Their ability to interpret the brief and deliver results accurately the first time around was truly impressive. The workflow between our team and theirs was effective, with open communication channels and a willingness to make quick adjustments.

Cons

There were no areas for improvement that stood out during the project. We were satisfied with the results from start to finish, and the team’s performance exceeded our expectations.

Switched from another provider?

yes

Considered other providers?

yes

Revamping User Interface for Advanced E-Learning Platform

Published: June 27, 2023

The Project

UX/UI Design

Completed

Oct 2022 - Jun 2023

25000-50000 USD

anonymous

Anonymous

Director

Business services

50 - 249 employees

Overall rating

5

Expertise

5

Accuracy of Cost Estimates

5

Communication & Responsiveness

5

Accuracy of Timeline

5

Value for Money

5

Willingness to Refer

10/10

Summary

Partnering with Full Clarity has been a rewarding experience, leading to a long-term relationship across multiple projects. Their thorough approach, combined with a genuine interest in our success, sets them apart from other providers.

Project Description

Engaged in a comprehensive discovery and ideation phase to gain deeper insights into our target audience. Identified key pain points and proposed innovative solutions. Currently focusing on creating wireframes and enhancing the UI design of the online program.

Pros

Their dedication to understanding our business goals and project objectives is commendable. The team’s communication is both professional and friendly, making collaboration seamless. They prioritize customer experience and are passionate about delivering impactful solutions.

Cons

There are no areas for improvement noted in our collaboration with them.

Switched from another provider?

yes

Considered other providers?

yes

Revamping Online Presence for Digital Marketing Firm

Published: June 19, 2021

The Project

Web Development

Completed

Feb 2021 - Jun 2021

25000-50000 USD

anonymous

Anonymous

MD

Advertising & marketing

10 - 49 employees

Overall rating

5

Expertise

5

Accuracy of Cost Estimates

4

Communication & Responsiveness

5

Accuracy of Timeline

5

Value for Money

4

Willingness to Refer

10/10

Summary

Working with Refetrust on the website redesign was a pleasure. They rebranded our site with ingenious designs that effectively communicated our new services and brand identity. The team’s diverse skills and expertise, led by Ed and Jon, made for a successful collaboration.

Project Description

I was drawn to work with this vendor because of their exceptional UX expertise and technology knowledge. They led a UX workshop and swiftly transitioned to creating high-quality wireframes, followed by developing the website on WordPress.

Pros

The team at Refetrust exceeded my expectations by not only delivering a visually appealing website but also improving site metrics and enhancing the user journey for our clients and prospects. Their project management skills were top-notch, keeping us informed and making the entire process a seamless experience.

Cons

I honestly cannot think of anything that Refetrust could have done differently. They were a safe pair of hands throughout the project and always sought to bring innovation and uniqueness to the table.

Switched from another provider?

yes

Considered other providers?

yes

Tailored Integration Solution for Learning Platform

Published: May 28, 2019

The Project

Web Development

Completed

Aug 2017 - May 2019

25000-50000 USD

anonymous

Anonymous

Course Director

Education

2 - 9 employees

Overall rating

5

Expertise

5

Accuracy of Cost Estimates

5

Communication & Responsiveness

5

Accuracy of Timeline

5

Value for Money

5

Willingness to Refer

10/10

Summary

Working with Jon and Ed from Full Clarity was a game-changer for our business. Their expertise in technology and user experience, coupled with their dedication to our project’s success, made them the perfect choice for our integration needs.

Project Description

My experience working with Jon and Ed from Full Clarity was exceptional. They were brought in to enhance the user experience of our SaaS training platform, ensuring a seamless journey for our customers from click to content consumption.

Pros

The team at Full Clarity demonstrated excellent technological expertise and a keen eye for user experience. Their attention to detail and ability to adapt to user behavior resulted in a significant growth for our business.

Cons

I have no complaints about Full Clarity. They exceeded my expectations in every aspect of the project.

Switched from another provider?

yes

Considered other providers?

yes

Offices

Headquarter

Farnham, Cheyenne House, West St

Exeter

Clockwise, Broadwalk House, Southernhay W

Area served

WorldWide

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