Fidelis partners with clients to support the technology that runs their business. We can assist with assessing your current IT infrastructure and helping to plan for changes, improvements or upgrades needed to support your business goals. We provide managed services for all or part of a business’ IT infrastructure including: We believe in a proactive approach to maintenance and we offer our clients several plans tailored to their needs. Our goal is to prevent downtime, create more efficiency on our clients’ networks, and save them money. Additionally, we have a dedicated low voltage team that focuses on cabling for voice and data infrastructure. Fidelis is Latin for "faithful" and "Loyal" which reflects our core value of integrity and doing what we say we will do.
Fidelis partners with clients to support the technology that runs their business. We can assist with assessing your current IT infrastructure and helping to plan for changes, improvements or upgrades needed to support your business goals. We provide managed services for all or part of a business’ IT infrastructure including: We believe in a proactive approach to maintenance and we offer our clients several plans tailored to their needs. Our goal is to prevent downtime, create more efficiency on our clients’ networks, and save them money. Additionally, we have a dedicated low voltage team that focuses on cabling for voice and data infrastructure. Fidelis is Latin for "faithful" and "Loyal" which reflects our core value of integrity and doing what we say we will do.
Fidelis partners with clients to support the technology that runs their business. We can assist with assessing your current IT infrastructure and helping to plan for changes, improvements or upgrades needed to support your business goals. We provide managed services for all or part of a business’ IT infrastructure including: We believe in a proactive approach to maintenance and we offer our clients several plans tailored to their needs. Our goal is to prevent downtime, create more efficiency on our clients’ networks, and save them money. Additionally, we have a dedicated low voltage team that focuses on cabling for voice and data infrastructure. Fidelis is Latin for "faithful" and "Loyal" which reflects our core value of integrity and doing what we say we will do.
Company hasn’t added any work yet.
Overall rating
4 Reviews
Expertise
Accuracy of Cost Estimates
Value for Money
Communication
Accuracy of Timeline
The Project
Other IT Consulting and SI
Completed
Sep 2023 - Oct 2023
25000-50000 USD
Financial Planner/Owner
Financial services
2 - 9 employees
Overall rating
Expertise
5Accuracy of Cost Estimates
5Communication & Responsiveness
5Accuracy of Timeline
5Value for Money
5Willingness to Refer
Summary
Fidelis, Inc. proved to be a valuable partner in our office relocation project, providing expert technology recommendations and support. Their seamless communication and dedication to ensuring a smooth transition were instrumental in the project’s success. We highly recommend their services to others in need of IT consulting.
Project Description
Our decision to work with Fidelis, Inc. was based on a referral from our building landlord, Rosen Harbottle Inc. We collaborated with a salesperson to outline our technology needs and select the best solutions. Fidelis then coordinated with the building contractor to set up our server room and ensure a smooth transition on our move-in day. Their team’s dedication and expertise were essential in getting our phones and computers up and running seamlessly.
Pros
Communication and availability were exceptional throughout the entire move. Fidelis, Inc. ensured that everything worked as expected and provided ongoing support for any questions that arose. The workflow between our team and theirs was flawless, instilling 100% confidence in their process.
Cons
There are no areas for improvement that come to mind. Fidelis, Inc. truly went above and beyond in their service delivery and exceeded our expectations at every turn.
Switched from another provider?
yes
Considered other providers?
yes
The Project
Other IT Consulting and SI
Completed
Apr 2017 - Sep 2017
25000-50000 USD
Financial Planner/Owner
Financial services
2 - 9 employees
Overall rating
Expertise
5Accuracy of Cost Estimates
5Communication & Responsiveness
5Accuracy of Timeline
5Value for Money
5Willingness to Refer
Summary
Fidelis, Inc. played a crucial role in the seamless transition of our server and phone system to a new office space. Their communication, availability, and dedication to our project were exceptional, leaving us with a fully functional technology infrastructure and 100% confidence in their process.
Project Description
Our company was referred to Fidelis, Inc. by our building landlord, Rosen Harbottle Inc. We collaborated with their team to outline our technology needs and select the best solutions for our server and phone system. Fidelis worked closely with the building contractor to ensure a seamless setup of our technology infrastructure in the new office space. They were present on move-in day to guarantee that all our devices were up and running smoothly.
Pros
Exceptional communication and availability throughout the entire project. The workflow between our team and Fidelis, Inc. was flawless, with regular updates and no room for uncertainty. Their dedication to ensuring a successful transition was impressive.
Cons
I cannot think of any areas for improvement. Fidelis, Inc. truly went above and beyond our expectations, exceeding all our needs and providing top-notch service.
Switched from another provider?
yes
Considered other providers?
yes
The Project
Other IT Consulting and SI
Completed
Sep 2013 - Mar 2014
25000-50000 USD
IT/Facilities Manager
Confidential
50 - 249 employees
Overall rating
Expertise
5Accuracy of Cost Estimates
5Communication & Responsiveness
5Accuracy of Timeline
5Value for Money
5Willingness to Refer
Summary
In addition to coordinating the move of office furniture, Fidelis, Inc. led the installation of an IT infrastructure for a consumer products company moving into a new building. Can you share any outcomes from the project that demonstrate progress or success? A project of this size involved hundreds of moving parts, and Fidelis, Inc. kept track of everything. We had 72 hours to move into and set up the new building, and it couldn’t have gone smoother.
Project Description
Being long-time partners with Fidelis, Inc., we entrusted them with a monumental task of designing and implementing a comprehensive cable infrastructure for our new 230,000 square foot facility. Over a hectic weekend, their expert teams seamlessly moved and integrated all our essential IT equipment, ensuring a flawless transition.
Pros
With just three days to complete the move and installation, Fidelis, Inc. managed a remarkably organized and hassle-free engagement. The team is considerate and personable, making for an agreeable partnership. They’ve proven to be a trustworthy and reliable vendor. Workflow and communication were seamless. Fidelis, Inc. didn’t miss a beat. Fidelis, Inc. is by far the most professional and friendly group of people we have worked with. Every team member excelled at their duties and made our move the success that it was.
Cons
No, we worked very well together.
Switched from another provider?
yes
Considered other providers?
yes
The Project
Other IT Consulting and SI
Completed
Mar 2010 - Apr 2010
25000-50000 USD
IT/Facilities Manager
Confidential
50 - 249 employees
Overall rating
Expertise
5Accuracy of Cost Estimates
5Communication & Responsiveness
5Accuracy of Timeline
5Value for Money
5Willingness to Refer
Summary
Working with Fidelis, Inc. on our IT infrastructure installation project was a resounding success. Their expertise and dedication were evident in every aspect of the project, resulting in a seamless transition to our new facility. We highly recommend Fidelis, Inc. for any IT installation needs.
Project Description
Entrusting Fidelis, Inc. with our latest and most significant project was a decision we did not regret. Their skilled teams were responsible for the intricate design and flawless installation of all networking components in our expansive new building. From servers to printers, they seamlessly coordinated every detail to ensure our IT systems operated seamlessly.
Pros
The team at Fidelis, Inc. impressed us with their exceptional organization and efficiency, ensuring a smooth and stress-free transition. Their friendly and professional approach made the partnership enjoyable and fruitful. We were confident in their reliability and trustworthiness throughout the project.
Cons
No areas for improvement were identified during our collaboration with Fidelis, Inc. Their seamless workflow and communication left us with no complaints. We found their performance to be top-notch in every aspect.
Switched from another provider?
yes
Considered other providers?
yes
Headquarter
Renton, 1920 S. Puget Dr.
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