ecom.software

Revolutionizing insurance sales tools for ANG GroupANG Group, big player in Polish insurance industry, envisioned a digital transformation to enhance their sales and customer service. They sought a partner to develop intuitive sales tools, integrate with multiple insurance APIs, and streamline agent workflows. Challenges- The primary challenge was to implement sales tools tailored to ANG Group’s unique needs, ensuring seamless integration with their proprietary ANG Mustang system.- One of the main functionalities included intuitive calculators for both car and property insurance.- The goal was to automate processes, simplify calculations, and make renewals more efficient. Our solutions- Car insurance sales tool. A robust platform crafted for the estimation, comparison, proposition, and finalization of automobile insurance deals.- Property insurance calculator . This tool streamlines the process of calculating and concluding property insurance agreements.- Remote car insurance sales. With this innovation, we’ve introduced a fresh avenue for client interaction, allowing agents to remotely present and seal car insurance transactions.- Mobile application for agents. The app serves as an additional tool for our agents’ work. - Insurance companies APIs integrations. We successfully integrated ANG’s systems with various insurance companies. This provides the agents the flexibility to tailor offerings based on diverse insurance products. OutcomesOur collaboration led to:- An enriched product portfolio with products from over 15 different insurance brands.- Seamless integration of two new agency calculators into the ANG Mustang system.- The successful launch of a fully integrated mobile app.- The introduction of new customer service channels, including remote sales capabilities.- A significant boost in agent productivity.

Empowering CUK Ubezpieczenia through Digital Excellence.CUK, with its vision to lead and innovate, partnered with us to harness the power of technology and drive transformative change. Our ongoing collaboration addresses immediate technological needs but also lays a foundation for growth and market leadership.Client’s challenges:CUK was in search of a reliable technological partner that could assist in efficiently managing online payments, optimizing sales channels, enhancing mobile accessibility, ensuring regulatory compliance and cybersecurity. The key objective was to build, maintaint and develop an omnichannel platform for agents and clients, allowing CUK to solidify its leadership position in the market.Our Solutions:Agency system development - we created an advanced agency system that integrates with over 30 insurance companies.Sales tools - we introduced advanced calculators for direct sales and a mobile application.Customer service automation - we automated policy renewals and introduced task modules for agents.Online payment integration - we introduced various options for online payments.Mobility - we launched mobile apps for agents and clients, offering features such as policy scanning and claim filing.IT infrastructure management - we ensured cloud service management, focusing on a hybrid environment in Azure.Security and compliance - we introduced advanced security measures and data anonymization features to ensure compliance.IT Support - we provide comprehensive application and cloud service management, including 2nd and 3rd line support.Outcomes:Thanks to our collaboration, CUK reduced the time-to-market for new features, increased the lead conversion rate, and improved system reliability. Our solutions contributed to a significant revenue increase and user satisfaction. Our approach, based on innovation and understanding the client’s needs, resulted in a significant return on investment and strengthened CUK’s business processes.

Digital Transformation for Diamond Finance. Elevating insurance sales and service. BackgroundDiamond Finance, a prominent player in the insurance sector, sought to revolutionize its sales and customer service processes. Their vision was to provide their agents with innovative tools that would not only automate operations but also offer an excellent customer experience. ChallengeThe primary challenge was to design and implement a custom software system, DFS24, tailored to Diamond Finance’s unique requirements. The system needed to integrate seamlessly with various insurance providers via APIs, ensuring accurate and consistent transactional rates.  SolutionWe stepped in to bring this vision to life. Our team developed DFS24, a modular and scalable system that integrated smoothly with insurance providers. A key innovation introduced was the advanced insurance calculators, enabling agents to provide more accurate and competitive insurance quotes to their clients. The system’s architecture ensured that as Diamond Finance grow, DFS24 could effortlessly accommodate more users and features without compromising on performance or security. OutcomeThe collaboration bore fruit with the successful implementation of DFS24. The new system automated workflows, enhancing customer service quality. Post-launch, Diamond Finance witnessed a direct positive impact on agent satisfaction and productivity. The platform’s efficiency also attracts new agents to the company, testifying to its effectiveness. Client’s feedbackDiamond Finance appreciated our deep understanding of both the insurance market and technology. The collaboration was marked by adaptability and a commitment to translating business needs into functional system features.

For Trasti, we undertook the significant task of taking control of the development and maintenance of multifunctional sales tools and a partner API. The initial phase of the project was centered around conducting an exhaustive audit of the existing code and documentation. After this groundwork, our focus shifted to minor development tasks and support activities, a crucial step that led us to assume full control over the maintenance and development of the complete solution.We consistently work on expanding the agency system and sales API by incorporating new features, ensuring it evolves with the changing market needs.A major accomplishment in this project was the development of a direct sales calculator. This tool, praised by our client, emerged as the fastest online tool for calculating car insurance on the market.This development not only showcased our technical capabilities but also our understanding of the client’s requirements and market trends. This project demonstrates our commitment to provide innovative solutions and our agility in the face of evolving business landscapes.