Dyrand Systems

I discovered Dyrand Systems through a recommendation and chose them because our values aligned. Their team, consisting of 2-5 employees, handled the complete onboarding and transition of IT support services from our previous vendor to Dyrand.

Dyrand Systems was up to date on the latest industry changes, which was impressive. They successfully transitioned our Microsoft O365 tenant and provided support for all our company PCs. Communication was smooth through in-person meetings, virtual meetings, email, and messaging apps.

There are no areas for improvement or anything Dyrand Systems could have done differently.

I found Dyrand Systems through a referral and chose them because they were close to my location. They assigned 6-10 employees to create a cloud-based network using Microsoft Azure, set up hardware for our two offices, and now provide managed IT services including backup recovery and helpdesk support.

Thanks to Dyrand Systems’ expertise, we now have a fully functional network and help desk. They provide excellent support, meet project timelines, and communicate effectively through various channels. Their knowledge of Microsoft Azure has been a standout feature of the project.

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Our journey with Dyrand Systems began with an online search that led us to their high ratings and great culture fit. We were looking for a team that could stabilize our outdated in-house servers, support our migration to a cloud-based Applicant Tracking System, and transition us to a fully cloud-based and reliable environment. Dyrand Systems impressed us with their direct and honest approach, aligning perfectly with our company values.

The team at Dyrand Systems demonstrated exceptional knowledge and understanding of our business needs. They successfully increased our server reliability and performance, met tight deadlines, and were always responsive to our needs. We were particularly impressed by the leadership style and values of Ed, the depth of knowledge of their key team members, and their genuine care for their customers.

While overall we have been very pleased with Dyrand Systems, there were some challenges with available talent in the labour market and communication issues between our teams. Perhaps a smoother approach to account management over the years could have improved our experience.

Engaging with Dyrand Systems involved a complete transformation of our IT environment, from setting up Azure infrastructure to migrating our staff to O365 and providing new laptops. Their expertise and support were instrumental in modernizing our technology stack.

The team’s responsiveness and project management skills were exceptional, ensuring a seamless migration to the cloud with minimal disruption to our operations.

There were no areas for improvement or things that Dyrand Systems could have done differently at the time of our engagement.