Disa Innovations is a provider of contact center services, specializing in delivering exceptional customer support to clients across a wide range of industries. Our state-of-the-art contact center facilities are staffed by highly trained agents dedicated to providing personalized service to every caller, ensuring that every interaction with your customers is positive.
Disa Innovations is a provider of contact center services, specializing in delivering exceptional customer support to clients across a wide range of industries. Our state-of-the-art contact center facilities are staffed by highly trained agents dedicated to providing personalized service to every caller, ensuring that every interaction with your customers is positive.
Disa Innovations is a provider of contact center services, specializing in delivering exceptional customer support to clients across a wide range of industries. Our state-of-the-art contact center facilities are staffed by highly trained agents dedicated to providing personalized service to every caller, ensuring that every interaction with your customers is positive.
Company hasn’t added any work yet.
Overall rating
1 Reviews
Expertise
Accuracy of Cost Estimates
Value for Money
Communication
Accuracy of Timeline
The Project
Social Media Marketing
Completed
Apr 2011 - Feb 2012
CEO
Food & Beverage
2 - 9 employees
Overall rating
Expertise
5Accuracy of Cost Estimates
5Communication & Responsiveness
5Accuracy of Timeline
5Value for Money
5Willingness to Refer
Summary
Disa Innovations has seamlessly integrated with our virtual kitchen model, demonstrating a deep understanding of our industry-specific challenges. Their innovative approach, customized solutions, and dedication to addressing our unique needs have set them apart as an invaluable partner. We highly value their commitment to excellence and their ability to enhance both our operational efficiency and customer satisfaction levels.
Project Description
Our collaboration with Disa Innovations has significantly boosted the efficiency and growth of our virtual kitchen. Their tailored solutions have focused on key areas of our business, including comprehensive digital marketing strategies, social media management, administrative support, and real-time chat support for order intake and customer satisfaction.
Pros
Thanks to Disa Innovations, we have seen tangible improvements in our order conversion rates, customer satisfaction scores, brand visibility, administrative processes, scheduling, and scalability. The team consistently delivers tasks on time and maintains proactive communication with us, leading to overall success.
Cons
At this time, we have not encountered any areas for improvement with Disa Innovations. Their commitment to process improvement and innovation is evident in their continuous monitoring and reporting to enhance their services.
Switched from another provider?
yes
Considered other providers?
yes
Headquarter
Orlando, 7345 W Sand Lake RD
Santo Domingo
Ave. 27 de Febrero #351, Edificio Savery
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