Direct Impact Solutions

Originally, this client was looking for a dynamic PDF creation service. This team of more than 120 employees produced their estimates using dynamic PDFs that were emailed between the administration, the sales representatives and the operation team.Our team of experts immediately identified the broader needs of the customer and offered a custom app that improves processes and efficiency. With the new system, employees can now:Create quotes on iPadTake “Before” and “After” photosEnter timesheetsCommunicate between different peopleSign contracts on iPadManage invoices and paymentsThe benefits are at all stages:Better management of sales, prospecting and customer relationsImproved planning and organization of workHealth and Safety Management and CommunicationMore efficient time and payroll managementMore complete and accurate dashboards and reports

Like any other similar manufacturing company, manufacturer of a wide range of products and requiring a complex and elaborate production process, this client quickly turned to IT solutions to increase its efficiency.In order to increase the level of efficiency of its teams, this client imagined a barcode system that can be linked to the global management system. Direct Impact designed this technological solution and put in place stable processes leading to the introduction of barcodes, without harming the other functionalities already in place. All products handled by this client’s teams are now equipped with a barcode whether dealing with raw materials or finished products. The Direct Impact team was also able to advise as to the best barcode readers that can adapt to the system and its needs. This client even acquired a long-range reader that can read product codes, no matter where they are in the warehouse.This client notes that “barcodes help us greatly in the management of inventory of raw materials and the location of these in our warehouses. Armed with their iPad, our shipping team can easily identify orders that need to be sent to customers.”

This client’s technicians noted their work on paper. These reports were then transcribed manually once the technicians returned to the office. Recollection of paper files, deciphering of handwritten notes, typing and editing documents on computers: in total, the teams devoted daily 6 hours to the retranscription of this information. This manual process wasted considerable time for the company and was also the cause of data entry errors and duplication. The Auclair & Landry teams were no longer able to devote themselves fully to their core business, namely to provide the best service to their customers.Direct Impact Solutions has developed a custom application used on iPad by the technicians to manage their jobs for the customers: driving directions, following orders, creation of work orders, etc. Using FileMaker and Claris Connect to manage customer orders and visits allowed them to save an estimated $70,000 CAD per year in printing costs.

FileMaker and Retail SoftwareUsing the FileMaker platform and in collaboration with Direct Impact, this client’s IT director helped transform the company’s operations while saving tens of thousands of dollars.Optimizing Retail Performance with FileMaker and Direct ImpactUsing FileMaker Go for iPad and integrating with retail software allows this retail brand to better analyze sales.