Digital Edge Ventures

My co-CEO and I decided to work with this vendor based on a previous relationship and their proven track record of delivering high-quality work. Our collaboration involved prioritizing backlog, ideating on user workflows, revising documentation, translating the SOW to engineers, developing the code, QA testing, and releasing the code to production. Throughout the project, we worked closely with a core team consisting of an account manager, project manager, and senior engineer.

Digital Edge Ventures’ work has significantly improved our platform’s performance and efficiency, allowing us to focus on delivering a better user experience for our customers. Their team is reliable, provides timely support, and offers valuable insights that have led to superior solutions and user experiences.

One area for improvement could be implementing a better communication tool to manage the backlog and record meeting notes, action items, and due dates. While we created a shared google folder to address this issue, having a more streamlined communication method initiated by the vendor would be beneficial.

Digital Edge Ventures revolutionizes IT support for investment management firms by providing comprehensive technical assistance through various communication channels. Their team conducts thorough reviews of technical support files to ensure seamless client experience and offers a wide range of services for hosted clients, including software installation, database backups, and upgrades.

Digital Edge Ventures has been easy to work with and has provided satisfactory services to support our team and clients. They have been responsive to our requests and have quickly accommodated changes in scope, leading to a valuable and effective partnership.

There are no major issues or misunderstandings with Digital Edge Ventures. Any challenges or feedback that we have provided have been promptly addressed by their team.

I reached out to multiple companies for quotes to address our immediate IT issues. Digital Edge Ventures stood out with their cost-effective solution and expertise. Their team swiftly upgraded our servers, reviewed SSL certificates, and resolved past Citrix support changes, all within a few days.

Digital Edge Ventures impressed me with their ability to quickly resolve our IT issues at a fraction of the cost compared to other vendors. Their team’s experience and expertise were evident throughout the project, and their communication via Microsoft Teams was seamless.

I have no areas for improvement to mention. Digital Edge Ventures exceeded my expectations and delivered exceptional results.

Our decision to partner with Digital Edge Ventures for a cutting-edge remote server solution was driven by a strong recommendation from a satisfied client. The process was seamless, with Digital Edge handling the installation of remote desktop icons and workstation setup for each team member. Their team was responsive and efficient, making the transition incredibly smooth.

The switch to the remote server was a great success, ensuring our data remains highly secure with dual authentication. Digital Edge Ventures proved to be a reliable and responsive team, always ready to assist with any questions or issues that arose. Their proactive approach and expertise were truly impressive, leaving us with no room for improvement suggestions.

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