CsMena
About the company
CsMena is a professional company specializing in the provision of BPO (business process outsourcing). Since our incorporation, we have offered outstanding outsourcing services at the highest level in the industry. We believe that the outsourcing business only succeeds when we work hand in hand with our clients, and therefore, we value our partnerships. At CsMena we are providing our multilingual services for companies around the globe, where our quality service has seen us acquire numerous referrals and new clients and helped us retain our current clients. All these achievements are made possible by our able team of professionals who are diversified and flexible enough to deal with a wide range of clients.
CsMena is a professional company specializing in the provision of BPO (business process outsourcing). Since our incorporation, we have offered outstanding outsourcing services at the highest level in the industry. We believe that the outsourcing business only succeeds when we work hand in hand with our clients, and therefore, we value our partnerships. At CsMena we are providing our multilingual services for companies around the globe, where our quality service has seen us acquire numerous referrals and new clients and helped us retain our current clients. All these achievements are made possible by our able team of professionals who are diversified and flexible enough to deal with a wide range of clients.
CsMena is a professional company specializing in the provision of BPO (business process outsourcing). Since our incorporation, we have offered outstanding outsourcing services at the highest level in the industry. We believe that the outsourcing business only succeeds when we work hand in hand with our clients, and therefore, we value our partnerships. At CsMena we are providing our multilingual services for companies around the globe, where our quality service has seen us acquire numerous referrals and new clients and helped us retain our current clients. All these achievements are made possible by our able team of professionals who are diversified and flexible enough to deal with a wide range of clients.
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Reviews ( 1 )
Overall rating
5
1 Reviews
Expertise
Accuracy of Cost Estimates
Value for Money
Communication
Accuracy of Timeline
Revolutionizing Public Safety Solutions with Call Center Excellence
Published: July 18, 2016
The Project
Customer Service Outsourcing
Completed
Mar 2015 - Jul 2016
Anonymous
CEO
Confidential
250 - 999 employees
Overall rating
5
Expertise
5Accuracy of Cost Estimates
5Communication & Responsiveness
5Accuracy of Timeline
5Value for Money
5Willingness to Refer
Summary
Working with CsMena has been a game-changer for our public safety tech company. Their dedication to our success and top-notch service have elevated our operations and customer experience to new heights.
Project Description
I discovered CsMena through a trusted referral and was immediately impressed by their high ratings and great culture fit. Their team of 2-5 employees provided exceptional Call Center Outsourcing Support, aligning perfectly with our company values and goals.
Pros
CsMena’s commitment to our success and professionalism set them apart. Their excellent customer service and virtual meetings ensured a smooth workflow, leading to cost reduction and operational efficiency improvements.
Cons
There are no areas for improvement that I can think of. CsMena delivered outstanding results and exceeded our expectations in every way.
Switched from another provider?
yes
Considered other providers?
yes
Offices
Amman
Headquarters - Amman – Jordan ,King Abdullah The 2nd St. Building No. 181, Beside Khalda Circle
Area served
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