Craters & Freighters Nashville

Their team assisted us in securely packing and transporting various delicate items, including custom-made crates for two marble tables and a large curio glass cabinet. We directly collaborated with 2-3 team members, supported by additional behind-the-scenes personnel. Their involvement spanned throughout January 2019.

Their respectful, courteous, and careful handling of our fragile items made for a positive experience. The items arrived in pristine condition, showcasing their attention to detail and professionalism.

I honestly couldn’t pinpoint any areas for improvement - our partnership with them was truly exciting and satisfying.

Our decision to partner with this company was based on their impressive track record in handling delicate items. They were tasked with creating a specialized packaging solution for a large glass top, measuring 4 feet by 8 feet and 1 inch thick. The team consisted of 3 highly skilled individuals who worked closely with us throughout the project.

Their quick actions and responses were truly remarkable.

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I found Craters & Freighters Nashville through an online search and reached out to them by phone. Their team was engaged to assist with moving our electronic and office equipment to a new location.

The extreme professionalism and responsiveness of the Craters & Freighters Nashville team stood out to me. Each person I interacted with was highly professional.

I have no areas for improvement to mention. Everything went smoothly with their assistance.

Our team selected this vendor after thorough vetting and found them to be well-equipped and reputable for handling our project. I am a firm believer in the importance of good people, and Craters & Freighters certainly has a fantastic team. They were tasked with carefully packing and delivering a variety of signs and installation materials, ranging from rigid conduit to delicate ultraboard signage. One of the critical aspects of the project was ensuring that the kits were complete and delivered to the stores on time for the installers. I collaborated closely with four key individuals from the vendor’s team, including Russ, Luis, Stephanie, and Zach, all of whom were highly responsive to our needs.

Their experience and knowledge in the shipping field were evident in the successful delivery of our signs without any damage. They were committed, timely, and proactive in tracking each shipment. Their project management style was well-organized, with clear communication through a shared excel spreadsheet that was updated regularly. I was particularly impressed by their unwavering commitment to customer service and their ability to get the job done without hesitation.

While I had a very positive experience working with Craters & Freighters Nashville, there is always room for improvement in any partnership. I look forward to collaborating with them on future projects and am confident that they will continue to deliver excellent service.