Costello Communications is a creative studio that brings experience, intelligence and imagination to business communication. We believe that all brands have the potential to be great, and that the right partner can bring out the qualities that will transform customer’s experience. A clear value proposition, a well-articulated message and distinctive voice, and the design of everything that forms people’s view of your organization. These are game changers, and often the difference between a customer’s memorable—or forgettable—experience with your company. We bring fresh ideas and authentic solutions to every endeavor. No challenge is too small—from start-ups to corporations—we welcome the opportunity to tell your story, and to help advance your objectives.
Costello Communications is a creative studio that brings experience, intelligence and imagination to business communication. We believe that all brands have the potential to be great, and that the right partner can bring out the qualities that will transform customer’s experience. A clear value proposition, a well-articulated message and distinctive voice, and the design of everything that forms people’s view of your organization. These are game changers, and often the difference between a customer’s memorable—or forgettable—experience with your company. We bring fresh ideas and authentic solutions to every endeavor. No challenge is too small—from start-ups to corporations—we welcome the opportunity to tell your story, and to help advance your objectives.
Costello Communications is a creative studio that brings experience, intelligence and imagination to business communication. We believe that all brands have the potential to be great, and that the right partner can bring out the qualities that will transform customer’s experience. A clear value proposition, a well-articulated message and distinctive voice, and the design of everything that forms people’s view of your organization. These are game changers, and often the difference between a customer’s memorable—or forgettable—experience with your company. We bring fresh ideas and authentic solutions to every endeavor. No challenge is too small—from start-ups to corporations—we welcome the opportunity to tell your story, and to help advance your objectives.
Annual report design for a natural history museum.
Visual identity and package design for Leucadia Pharmaceuticals, a developer and producer of injectible medications.
Visual identity for the nation’s only National Tropical Botanic Garden.
A 40-second video design and production to promote a paper product line, UBrand, for Veritiv Corporation.
Overall rating
5 Reviews
Expertise
Accuracy of Cost Estimates
Value for Money
Communication
Accuracy of Timeline
The Project
Web Design
Completed
Feb 2023 - Jan 2024
25000-50000 USD
DOO
Education
10 - 49 employees
Overall rating
Expertise
5Accuracy of Cost Estimates
4Communication & Responsiveness
5Accuracy of Timeline
5Value for Money
4Willingness to Refer
Summary
Working with Costello Communications on the redesign of our website has been a seamless and productive experience. Their small yet highly skilled team approaches projects with intelligence and sensitivity, ensuring that the final outcome aligns perfectly with our vision. I highly recommend them to any organization seeking a professional and innovative design partner.
Project Description
Costello Communications is spearheading a comprehensive transformation of the online presence for a prominent educational center. Their innovative approach prioritizes captivating visuals, including a dynamic video introduction on the homepage and an extensive gallery showcasing the facility’s features in various settings. Additionally, they have revamped the branding and integrated user-friendly inquiry forms to enhance client interaction.
Pros
The team at Costello Communications excels in leveraging imagery to convey compelling narratives and tailoring design principles to meet client requirements. They demonstrate adaptability in handling unexpected delays, provide clear direction throughout the project, and instill confidence in their expertise.
Cons
No areas of improvement were identified during our collaboration with Costello Communications. Their reliability and dedication to delivering exceptional results were consistently demonstrated throughout the project.
Switched from another provider?
yes
Considered other providers?
yes
The Project
Web Design
Completed
Mar 2019 - Feb 2021
Owner
Arts, entertainment & music
2 - 9 employees
Overall rating
Expertise
5Accuracy of Cost Estimates
4Communication & Responsiveness
5Accuracy of Timeline
5Value for Money
4Willingness to Refer
Summary
Working with Costello Communications has been a rewarding experience. Their exceptional designs and high level of service have exceeded my expectations. James and his team have been able to understand and represent my aesthetic perfectly, making them a valuable partner in enhancing my brand identity.
Project Description
I collaborated with Costello Communications on a project to enhance my brand identity, which included creating a catalog for an exhibition at a prestigious museum. They also developed my website, business cards, and letterhead. I primarily worked with James, the owner, but also had the opportunity to work with other talented freelancers. Our partnership began in 2010 and continues to this day.
Pros
The quality and uniqueness of Costello Communications’ designs are truly exceptional. They provide top-notch service, communicate effectively, and are open to feedback. They excel at meeting deadlines and treat me with the utmost professionalism, despite my budget constraints. James is accessible and hands-on, ensuring a personalized experience that larger firms may not offer.
Cons
In my experience, there are no areas where Costello Communications could improve. I cannot speak to the breadth of their business beyond my own interactions.
Switched from another provider?
yes
Considered other providers?
yes
The Project
Other Design
Completed
Jun 2018 - Sep 2019
25000-50000 USD
Dir. of Public Affairs & Development
Government
250 - 999 employees
Overall rating
Expertise
5Accuracy of Cost Estimates
5Communication & Responsiveness
5Accuracy of Timeline
5Value for Money
5Willingness to Refer
Summary
Working with Costello Communications was a truly rewarding experience. Their team’s expertise, creativity, and commitment to delivering exceptional results made them an invaluable partner in our projects. From the logo refresh to the magazine redesign, Costello Communications demonstrated their ability to bring our vision to life with stunning designs and effective solutions.
Project Description
I selected Costello Communications through a rigorous RFQ/RFP process, followed by in-depth interviews with their talented design teams for each project. Our Public Affairs team, comprised of communications specialists, played a key role in the selection process. We ultimately chose Costello Communications for their exceptional design expertise in similar projects and our positive past experiences working with Jim Costello himself on previous endeavors.
Pros
The team at Costello Communications delivered outstanding results on all three projects, exceeding our expectations. The designs received overwhelmingly positive feedback from end users, particularly the beautiful covers of Horizons magazine. Jim Costello’s guidance throughout the projects was invaluable, showcasing his experience, creativity, and ability to deliver thoughtful solutions.
Cons
I honestly cannot think of any areas for improvement. Every interaction with Costello Communications left us completely satisfied with the outcome, demonstrating their professionalism and dedication to excellence.
Switched from another provider?
yes
Considered other providers?
yes
The Project
Market Research
Completed
May 2013 - Jan 2014
Former Employee
Confidential
50 - 249 employees
Overall rating
Expertise
5Accuracy of Cost Estimates
5Communication & Responsiveness
5Accuracy of Timeline
5Value for Money
5Willingness to Refer
Summary
Overall, my experience working with Costello Communications has been exceptional. Their design work is powerful and impactful, contributing to the protection of millions of acres of forests. Their professionalism, attention to detail, and communication skills make them a valuable partner for any project. I highly recommend Costello Communications for their expertise in creating visually compelling and effective communication materials.
Project Description
I collaborated with Costello Communications on a project involving the creation of visually stunning reports to convey the results of expert inventories to decision-makers at various levels. The main objective was to inspire action for conservation and quality of life through impactful communication of scientific and cultural information.
Pros
The design work by Costello Communications was outstanding, effectively conveying the power of scientific information and contributing significantly to the establishment of conservation landscapes. Their project management skills were top-notch, with a strong focus on meeting deadlines and clear communication. I was particularly impressed by the attention to detail and thoughtfulness in conveying the most important findings through the design. Working with Costello Communications was a truly enjoyable experience.
Cons
I have not encountered any areas for improvement during my collaboration with Costello Communications. In fact, I have learned a great deal from working with them over the years.
Switched from another provider?
yes
Considered other providers?
yes
9.9% fee. 18-month guarantee. Top talent, fast.
Enterprise Solutions & Ecommerce Apps
JBHired is a recruitment agency specializing in sourcing senior digital and technology talents for its clients.