Citizens Public Adjusters
About the company
Public insurance adjusters providing expert opinion to get commercial property owners the most money for their claim. We are focused on Texas policy holders including Dallas, San Antonio, Houston, Austin, Lubbock, Galveston, Plano, Ft. Worth, Midland, Corpus-Christi, and Denton. Covering hail, wind, water damage, tornado, business interruption and other climate related damage. Most property owners don’t get what they’re owed from the insurance company, and it’s usually because the extent of the damage has not been clearly demonstrated the claims process has not been run properly. We’re here to change that, with a full, on-the-ground team, technology platform, and keen understanding of changing Texas insurance regulations
Public insurance adjusters providing expert opinion to get commercial property owners the most money for their claim. We are focused on Texas policy holders including Dallas, San Antonio, Houston, Austin, Lubbock, Galveston, Plano, Ft. Worth, Midland, Corpus-Christi, and Denton. Covering hail, wind, water damage, tornado, business interruption and other climate related damage. Most property owners don’t get what they’re owed from the insurance company, and it’s usually because the extent of the damage has not been clearly demonstrated the claims process has not been run properly. We’re here to change that, with a full, on-the-ground team, technology platform, and keen understanding of changing Texas insurance regulations
Public insurance adjusters providing expert opinion to get commercial property owners the most money for their claim. We are focused on Texas policy holders including Dallas, San Antonio, Houston, Austin, Lubbock, Galveston, Plano, Ft. Worth, Midland, Corpus-Christi, and Denton. Covering hail, wind, water damage, tornado, business interruption and other climate related damage. Most property owners don’t get what they’re owed from the insurance company, and it’s usually because the extent of the damage has not been clearly demonstrated the claims process has not been run properly. We’re here to change that, with a full, on-the-ground team, technology platform, and keen understanding of changing Texas insurance regulations
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Reviews ( 1 )
Overall rating
5
1 Reviews
Expertise
Accuracy of Cost Estimates
Value for Money
Communication
Accuracy of Timeline
Innovative Solutions for Property Damage Claims
Published: October 17, 2022
The Project
Completed
Mar 2021 - Oct 2022
25000-50000 USD
Anonymous
VP & Shareholder
Confidential
50 - 249 employees
Overall rating
5
Expertise
5Accuracy of Cost Estimates
5Communication & Responsiveness
5Accuracy of Timeline
5Value for Money
5Willingness to Refer
Summary
I had a positive experience working with Citizens Public Adjusters on our property damage claim. Their thorough approach, effective communication, and successful negotiation skills resulted in us receiving a significantly higher settlement than what was initially offered by the insurance company.
Project Description
I came across Citizens Public Adjusters through a recommendation from a friend and after conducting thorough research. It was evident from our initial discussions that they had a deep understanding of the Texas market, insurance claims specific to our size and complexity, and the carriers involved. Their involvement included an initial call, on-site inspection of our facilities, signing an agreement letter, conducting a detailed work-up and appraisal of the property damage, and handling negotiations with the insurance company’s adjuster to secure the full amount needed for repairs.
Pros
Internal stakeholders received 40% more than what the insurance company initially offered. Citizens Public Adjusters have robust tools they use to generate reports. Customers can expect a communicative partner. Attention to detail, compassion, and empathy for our situation were impressive. Firm and persistent negotiation with the insurance company stood out.
Cons
Not really any areas for improvement, except for possibly enhancing their marketing efforts to reach a wider audience and showcase their exceptional services.
Switched from another provider?
yes
Considered other providers?
yes
Offices
Headquarter
Dallas, 1920 McKinney Ave
Area served
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