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15% deal close rate for a payment solution service

By Belkins

Client

MONA Payment Solutions

Project Description

In 2022, to ensure a consistent flow of quality leads in their sales pipeline, MONA, a reliable merchant service provider (MSP), wanted to outsource the prospecting work to a third-party expert and hired Belkins. MONA also wanted to avoid making mistakes with their ideal customer profile (ICP) and buyer personas. Belkins team used a combination of creativity and structure to target the right audience, adding 7,300+ prospects from different industries to MONA’s sales pipeline.Belkins team tested multiple approaches, titles, and buyer personas to understand what works best, and the results showed which titles responded better to cold calling.Belkins team also used their analytic skills to tweak email templates, resulting in a 50% email open rate on average, and a LinkedIn campaign to boost traction, which generated a 70% campaign response rate. MONA was impressed with Belkins’ flexibility and fresh thinking.The results of Belkins’ efforts were impressive. Over 11 months, the team booked 59 qualified appointments, closed 9 deals, and achieved a 15% sales closing rate from booked appointments with a 0% appointment “no-shows” rate.Belkins’ solution helped MONA overcome their sales prospecting challenges, allowing them to focus on growing their business.

In 2022, to ensure a consistent flow of quality leads in their sales pipeline, MONA, a reliable merchant service provider (MSP), wanted to outsource the prospecting work to a third-party expert and hired Belkins. MONA also wanted to avoid making mistakes with their ideal customer profile (ICP) and buyer personas. Belkins team used a combination of creativity and structure to target the right audience, adding 7,300+ prospects from different industries to MONA’s sales pipeline.Belkins team tested multiple approaches, titles, and buyer personas to understand what works best, and the results showed which titles responded better to cold calling.Belkins team also used their analytic skills to tweak email templates, resulting in a 50% email open rate on average, and a LinkedIn campaign to boost traction, which generated a 70% campaign response rate. MONA was impressed with Belkins’ flexibility and fresh thinking.The results of Belkins’ efforts were impressive. Over 11 months, the team booked 59 qualified appointments, closed 9 deals, and achieved a 15% sales closing rate from booked appointments with a 0% appointment “no-shows” rate.Belkins’ solution helped MONA overcome their sales prospecting challenges, allowing them to focus on growing their business.

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