Ashton Solutions
About the company
Ashton Technology Solutions is a Cleveland-based provider of managed IT services, with a focus on security, compliance, and business continuity. We believe that your IT should just work. We also understand that your data and your network are the key to doing business. Without them, you don’t have a business, so your security is of the utmost importance. Whether you’re looking to completely outsource your IT, or looking to augment existing interal IT (“co-managed IT”), we can provide a solution to fit your needs. Oftentimes our engagements begin with a project; a migration to Microsoft 365 or implementation of a new wireless network. You get to see the quality of our work, and we get to understand your needs. From there, we offer all the tablestakes of a managed IT provider; monitoring, patching, security, data backup and disaster recovery, help desk support. You know the drill. It’s what we do beyond those tablestakes that allows us to differentiate ourselves in the marketplace. An industry leading service level agreement for all managed IT clients (one hour response with 85% of all tickets being resolved within eight business hours), combined with superior documentation and communication, both internally and with our clients, allows the Ashton engineering team to get to the root of your problems. We don’t like bandaids- we’d rather cure the disease. Whether you’re in manufacturing, professional services, non-profit, architecture, real estate, construction, finance, or education, Ashton Solutions will provide you the technology to ensure the continued growth of your business, while securing your network and data.
Ashton Technology Solutions is a Cleveland-based provider of managed IT services, with a focus on security, compliance, and business continuity. We believe that your IT should just work. We also understand that your data and your network are the key to doing business. Without them, you don’t have a business, so your security is of the utmost importance. Whether you’re looking to completely outsource your IT, or looking to augment existing interal IT (“co-managed IT”), we can provide a solution to fit your needs. Oftentimes our engagements begin with a project; a migration to Microsoft 365 or implementation of a new wireless network. You get to see the quality of our work, and we get to understand your needs. From there, we offer all the tablestakes of a managed IT provider; monitoring, patching, security, data backup and disaster recovery, help desk support. You know the drill. It’s what we do beyond those tablestakes that allows us to differentiate ourselves in the marketplace. An industry leading service level agreement for all managed IT clients (one hour response with 85% of all tickets being resolved within eight business hours), combined with superior documentation and communication, both internally and with our clients, allows the Ashton engineering team to get to the root of your problems. We don’t like bandaids- we’d rather cure the disease. Whether you’re in manufacturing, professional services, non-profit, architecture, real estate, construction, finance, or education, Ashton Solutions will provide you the technology to ensure the continued growth of your business, while securing your network and data.
Ashton Technology Solutions is a Cleveland-based provider of managed IT services, with a focus on security, compliance, and business continuity. We believe that your IT should just work. We also understand that your data and your network are the key to doing business. Without them, you don’t have a business, so your security is of the utmost importance. Whether you’re looking to completely outsource your IT, or looking to augment existing interal IT (“co-managed IT”), we can provide a solution to fit your needs. Oftentimes our engagements begin with a project; a migration to Microsoft 365 or implementation of a new wireless network. You get to see the quality of our work, and we get to understand your needs. From there, we offer all the tablestakes of a managed IT provider; monitoring, patching, security, data backup and disaster recovery, help desk support. You know the drill. It’s what we do beyond those tablestakes that allows us to differentiate ourselves in the marketplace. An industry leading service level agreement for all managed IT clients (one hour response with 85% of all tickets being resolved within eight business hours), combined with superior documentation and communication, both internally and with our clients, allows the Ashton engineering team to get to the root of your problems. We don’t like bandaids- we’d rather cure the disease. Whether you’re in manufacturing, professional services, non-profit, architecture, real estate, construction, finance, or education, Ashton Solutions will provide you the technology to ensure the continued growth of your business, while securing your network and data.
Contact Ashton Solutions
Services
Industries
Industries
Portfolio
Ashton provided Tech Consulting in Aquisition
Ashton provides technology consulting for our partners looking to aquire new businesses.
Ashton Ranked Amongst Fastest Growing Companies
Ashton has been included on the 2021 Weatherhead 100 ranking of the fastest growing companies in Greater Cleveland.
Ashton Ranked Among Top IT Services Providers 2022
JUNE 28, 2022: For the third consecutive year, Ashton Solutions has been named as one of the world’s premier managed service providers in the prestigious 2022 Channel Futures MSP 501 rankings. Ashton has been selected as one of the technology industry’s top-performing providers of managed services by the editors of Channel Futures. For the past 16 years, managed service providers (MSPs) from around the globe have submitted applications to be included on this prestigious and definitive listing. The Channel Futures MSP 501 survey examines organizational performance based on annual sales, recurring revenue, profit margins, revenue mix, growth opportunities, innovation, technology solutions supported, and company and customer demographics. MSPs that qualify for the list must pass a rigorous review conducted by the research team and editors of Channel Futures. It ranks applicants using a unique methodology that weighs financial performance according to long-term health and viability, commitment to recurring revenue and operational efficiency. Channel Futures is pleased to name Ashton Solutions to the 2022 MSP 501.
Ashton Solutions Ranked Among Top IT Services Providers, Globally
Ashton Technology Solutions ranks #109 on the Channel Futures MSP 501 ranking of the top managed IT services providers, globally.
Reviews ( 6 )
Overall rating
4.8
5 Reviews
Expertise
Accuracy of Cost Estimates
Value for Money
Communication
Accuracy of Timeline
Innovative IT Solutions for Religious Organization
Published: December 14, 2020
The Project
Other IT Consulting and SI
Completed
Mar 2019 - Dec 2020
25000-50000 USD
Anonymous
Facility Manager
Confidential
2 - 9 employees
Overall rating
5
Expertise
5Accuracy of Cost Estimates
5Communication & Responsiveness
5Accuracy of Timeline
5Value for Money
5Willingness to Refer
Summary
Ashton Technology Solutions has been a reliable and efficient partner in managing our IT and network services. Their seamless collaboration with our ISP technician, prompt communication, and expert IT solutions have greatly contributed to the success of our projects. I would highly recommend Ashton to small companies and nonprofits in need of quality IT support.
Project Description
Ashton Technology Solutions provided a wide range of IT services for our religious institution, including network server management, desktop administration, and security enhancements. They also assisted with VoIP integration, security camera installation, and collaboration with third-party vendors. Their services were predominantly remote, with occasional on-site visits to address specific issues, such as improving live stream broadcasting for our Sunday services.
Pros
I am highly impressed with Ashton Technology Solutions’ work, particularly their exceptional communication skills, prompt response times, and expertise in the field of IT. Their collaboration with our ISP technician was seamless, resulting in successful outcomes for our network and IT system. Overall, Ashton has made IT and network administration the easiest part of my job, providing invaluable assistance every step of the way.
Cons
At this time, I have not identified any areas for improvement in the service value provided by Ashton Technology Solutions. Their efficient and effective IT support, along with their proactive security solutions, have exceeded our expectations.
Switched from another provider?
yes
Considered other providers?
yes
Revolutionizing IT Services for Music & Arts Festival Organization
Published: September 24, 2020
The Project
IT Managed Services
Completed
Aug 2019 - Sep 2020
25000-50000 USD
Anonymous
COO
Arts, entertainment & music
10 - 49 employees
Overall rating
5
Expertise
5Accuracy of Cost Estimates
5Communication & Responsiveness
5Accuracy of Timeline
5Value for Money
5Willingness to Refer
Summary
Ashton Technology Solutions has been a valuable partner for our organization since January 2016, offering top-notch managed IT services that have greatly enhanced our operations. Their dedication to our success, proactive approach, and exceptional integrity set them apart in the service industry.
Project Description
Ashton Technology Solutions plays a crucial role in providing comprehensive IT consultation and support for all our technology needs. They are our trusted advisors for hardware and software issues, cloud storage migration, printer and scanner management, wireless network setup, and more. Their efficient service desk promptly resolves any IT issues we encounter, ensuring smooth operations for our organization.
Pros
The partner is extremely satisfied with the services provided by Ashton Technology Solutions. They act as an integral part of our team, offering proactive solutions and keeping us informed at all times. Their integrity and transparency in their work are truly commendable.
Cons
While Ashton Technology Solutions excels in many areas, there is room for improvement in their knowledge of Mac computers and iOS devices. However, this is a minor issue and does not overshadow the excellent service they provide.
Switched from another provider?
yes
Considered other providers?
yes
Revolutionizing IT Services for Funeral Home Operations
Published: February 12, 2019
The Project
IT Managed Services
Completed
Jan 2018 - Jan 2019
25000-50000 USD
Anonymous
Media Administrator
Arts, entertainment & music
10 - 49 employees
Overall rating
4
Expertise
4Accuracy of Cost Estimates
4Communication & Responsiveness
4Accuracy of Timeline
4Value for Money
4Willingness to Refer
Summary
Ashton Technology Solutions has been a valuable partner in managing our IT services for the past five years. They have a strong understanding of our needs and provide reliable support, although their responsiveness could be improved to prevent downtime in critical situations.
Project Description
Their team revolutionized our IT infrastructure by designing and maintaining our server, email, and programs. They provide mostly remote support with occasional in-person visits. We have a dedicated team of four to five key individuals, including a contact for the help desk and a go-to guy for emergencies. We were referred to them by our software engineer and have been working together for almost five years, investing over $36,000 annually.
Pros
The team at Ashton Technology Solutions is highly knowledgeable about server infrastructure and effectively maintains our IT systems. They have a dedicated team that is responsive to our needs and offers remote support for most issues.
Cons
While the team works well overall, their response time could be improved, especially during evenings and weekends. In the past, delays in getting a response have led to significant downtime for our operations.
Switched from another provider?
yes
Considered other providers?
yes
Revolutionary IT Support for Supply Chain Management Company
Published: January 8, 2016
The Project
IT Strategy Consulting
Completed
Oct 2015 - Dec 2015
Anonymous
President
Confidential
10 - 49 employees
Overall rating
5
Expertise
5Accuracy of Cost Estimates
4Communication & Responsiveness
5Accuracy of Timeline
5Value for Money
4Willingness to Refer
Summary
Ashton Solutions has been instrumental in managing our logistics company’s IT operations, providing us with exceptional support and service. Their great culture fit, responsiveness, and professionalism make them a valuable partner for our business.
Project Description
I discovered Ashton Solutions through a trusted referral and selected them due to their exceptional company culture fit and aligned values. They successfully managed all of our IT services, delivering top-notch technical support and ongoing maintenance.
Pros
I am highly satisfied with Ashton Solutions’ work and performance. The team seamlessly handles all of our IT needs, always being punctual, responsive, and communicative during our virtual meetings. Their down-to-earth and helpful approach is truly impressive, providing us with great service.
Cons
I have not encountered any areas for improvement or anything Ashton Solutions could have done differently.
Switched from another provider?
yes
Considered other providers?
yes
Offices
Headquarter
Beachwood, 23625 Commerce Park #130
Area served
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