Ascendix Tech

Our collaboration with Ascendix Technologies involved discussing project ideas with a project manager and solution architect, refining requirements, providing effort estimations, and implementing SCRUM routines for project management. The team consisted of various professionals, including project managers, business analysts, solution architects, developers, DevOps engineers, and UX/UI designers.

The team’s willingness to collaborate and excellent planning and execution skills led to a 280% increase in our commercial newsletter subscriptions. The high-quality outputs and open work attitude make Ascendix a reliable partner for ongoing projects.

As of now, there are no significant areas for improvement or things that could have been done differently during our collaboration with Ascendix.

Our decision to work with Ascendix Technologies on the Capital Markets upgrade was driven by the need to enhance our ability to manage information on various capital sources efficiently. The team made significant changes to our Salesforce platform, creating a new Capital Source record with multiple fields for storing crucial data and linking it to existing records for seamless use.

The team at Ascendix Technologies demonstrated enthusiasm and competence in implementing the necessary changes to our CRM platform. They organized the project effectively, ensuring that the information recording process was user-friendly and accessible to all team members. Their collaborative approach made the upgrade process smooth and efficient.

Ascendix revolutionized our approach to CRM integration, providing cutting-edge solutions that streamlined our processes and enhanced our global real estate operations. Their multi-faceted team handled everything from initial product integration to ongoing support and development, ensuring seamless implementation and continued success.

Ascendix’s innovative solutions have significantly improved our CRM usage, driving adoption rates to new heights. Their flexibility and attention to client needs make working with them effortless. Their invaluable feedback and industry expertise truly set them apart.

I only wish Ascendix had a larger team to provide even more resources for last-minute requests.

Our company engaged in a thorough selection process with multiple vendors to find the best partner for setting up and launching our new CRM system. Ascendix Technologies stood out due to their extensive experience and dedicated in-house developers who provided support throughout the project. They worked closely with our CTO to customize the environment to our specifications, import data from our previous CRM, and provide training to our staff before the launch. Their post-launch support ensured a smooth transition and successful implementation of the new CRM.

They focus on product improvement and customer support rather than just sales and marketing, which is rare in the industry. The constant communication and weekly meetings made the project easy to manage. The team was highly skilled and responsive, ensuring a smooth transition and successful launch of the CRM. Their dedication to meeting our objectives and providing support post-launch was impressive and greatly appreciated.

While the project ran smoothly without it, a project management tool for tracking progress and exchanging documents could have been beneficial. Some clients may find this feature useful for better organization and communication.