Abby Connect

My business phone number is managed by a virtual office provider, along with my official business address and mail handling. This service has been a game-changer for my small business.

Flexible pay-as-you-go service that caters to sole-proprietors, providing a professional image without the need for a physical office. The receptionists are highly praised by clients for their exceptional service.

None that have impacted my business in any way.

I found Abby Connect through an online search and decided to work with them to handle all our business calls. Their service involved redirecting calls to a Call Center and relaying messages to us promptly via email or phone calls.

Efficient and reliable project management style, professional and knowledgeable staff, excellent communication

None, as they met all our company’s needs

Our decision to partner with Abby Connect stemmed from thorough online research and a successful trial period. They provide comprehensive answering services during our business hours, ensuring all calls are promptly screened and directed to the appropriate recipients. Despite the complexity of our business, Abby Connect’s responsive customer service has significantly improved our client interactions and overall efficiency. With time, we anticipate seamless call handling that maximizes our client base and enhances customer satisfaction.

Abby Connect’s receptionists have not only increased our new accounts but have also demonstrated exceptional adaptability and professionalism. Their positive attitudes and commitment to representing our brand effectively have greatly contributed to our success.

While we are still fine-tuning the handling of calls due to the intricacies of our services, Abby Connect’s willingness to address issues and improve continuously instills confidence in our long-term partnership.

Our collaboration with Abby Connect involves receiving specialized call center services tailored to our hypnotherapy business. They efficiently handle incoming calls from patients, screening and forwarding them as needed. This has greatly improved our patient communication and overall operational efficiency.

Since partnering with Abby Connect, we have experienced a notable increase in new patient bookings. Their team consistently delivers high-quality and punctual services, while effectively managing our budget. Communication is seamless through regular email updates and quick responsiveness.

No significant areas of improvement have been identified in our experience working with Abby Connect. We are fully satisfied with the level of service and support they provide for our business.