Problem StatementBridge team was using multiple systems (all separate) for providing mass media services to their customers. Bridge team had to move from one application to another to just complete one order and it takes a lot of their time and effort. They were aiming to come up with a comprehensive one-system application for providing all of the services to the customers and reducing the labor cost and time at their end. We provided a consultancy to revamp and restructure their multiple systems.Our ApproachWe run a 3 weeks discovery workshop with Bridge stakeholders to understand the existing systems, workflows, and business model. This discovery was focused on understanding their business needs and mapping it out in a B2B system that is beneficial and efficient for them. Major work was around the user journey mapping and coming up with a solution that caters to all the steps of Order creation in one go.SolutionsOmni Channel approach to handle all marketing touch points.Order ManagementCreative Campaign CreationTask ManagementAudience Builder

Problem StatementCurrently, Executives & Managers adopt multiple tools & still aren’t able to achieve centralized visibility and control over the resources & projects. Digno’s primary target is to provide a platform that could be built next to MBO, KPI & OKR models of goal management & could help people with a scoring tag “Digno Score” - this scoring tag will be globally adopted & in the future it can aid human resource pooling.Challengesi. Logic of scoring engine. There are a number of metrics that can compute performance scores but building the logic with the right proportion of worth to each index required in-depth knowledge & research.ii. Industry-oriented scoring - Different organizations & departments will never have the same metrics to evaluate an employee’s performance. Based on their KPIs, it was important to build generic & flexible scoring metrics that could work in multiple industries.iii. Integration with multiple platforms. Currently, organizations use different tools for work management (.i…e asana, jira, salesforce), and for managing resources (gustoo, HRMS) - the information needs to be fetched from these tools & then processed within the scoring engine to compute the score.Solutions"Within a discovery workshop - the reloadux team discovered the pain points, conducted stakeholder interviews, and transformed pain points into business & end-user problem statements. During the design phase, textual & conversational knowledge was transformed into user flow, digital wireframes along with brand guidelines & final UI design.Finally, a Centralized platform was developed to manage employee data & evaluate Digno score. The primary modules includedCentralised organization health & scoreEmployee ScoringDepartment-level scoringLeaderboardCampaigns managementGoals ManagementTasksIntegration of work, data & communication toolsRewards System

Global Parents is a private network for all parents worldwide that are passionate about their children’s education and future well-being, and eager to make a positive impact in the world.The existing system design was not able to engage users and was not serving the user’s needs. Users were not able to accomplish their tasks interactively.Tkxel sat down with the GP team through a discovery workshop and realized that when it comes to the web, users don’t want to learn things, they simply want to do things. To ensure that, our team revamped this system to serve the user’s needs and provided them with an interactive environment. Trendy look and feelConsistency in each moduleInteractive and smooth user journeysSmooth user flows