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Digital Ocean - HR, Business & CX Consulting

By Phi Consulting

Client

Digital Ocean

Project Description

Digital Ocean, a prominent technology company, engaged Phi Consulting to address key challenges in their expansion. Operating across 15 global data centers, Digital Ocean aimed to establish a presence in new markets, foster remote leadership, execute a significant acquisition, and enhance customer experience.The collaborative journey began with Phi Consulting’s HR & Recruitment Consultancy, strategically establishing Digital Ocean’s inaugural team in Pakistan and cultivating pivotal leaders. Advancing into Business Consulting, Phi facilitated due diligence and Management Consulting for Digital Ocean’s $350 million acquisition of Cloudways.Reaching its pinnacle, the journey involved Customer Experience Consultancy, where Phi established dedicated customer success and growth teams, seamlessly aligning with Digital Ocean’s growth objectives. Throughout, Phi tailored solutions to Digital Ocean’s unique challenges, exemplifying a holistic consultancy approach.Phi’s multifaceted solution included strategic HR planning, leadership development, meticulous due diligence, and a tailored approach to enhance customer experience, all finely aligned with Digital Ocean’s growth objectives.Executing strategies with precision, Phi implemented HR frameworks, conducted due diligence, and provided hands-on guidance, ensuring flawless execution at every stage.Phi’s impact was profound - a 34% quarter-on-quarter revenue increase, an 8% surge in NPS, and a threefold increase in share prices. The growth target was achieved in just 10 months at 25% of the allocated budget.

Digital Ocean, a prominent technology company, engaged Phi Consulting to address key challenges in their expansion. Operating across 15 global data centers, Digital Ocean aimed to establish a presence in new markets, foster remote leadership, execute a significant acquisition, and enhance customer experience.The collaborative journey began with Phi Consulting’s HR & Recruitment Consultancy, strategically establishing Digital Ocean’s inaugural team in Pakistan and cultivating pivotal leaders. Advancing into Business Consulting, Phi facilitated due diligence and Management Consulting for Digital Ocean’s $350 million acquisition of Cloudways.Reaching its pinnacle, the journey involved Customer Experience Consultancy, where Phi established dedicated customer success and growth teams, seamlessly aligning with Digital Ocean’s growth objectives. Throughout, Phi tailored solutions to Digital Ocean’s unique challenges, exemplifying a holistic consultancy approach.Phi’s multifaceted solution included strategic HR planning, leadership development, meticulous due diligence, and a tailored approach to enhance customer experience, all finely aligned with Digital Ocean’s growth objectives.Executing strategies with precision, Phi implemented HR frameworks, conducted due diligence, and provided hands-on guidance, ensuring flawless execution at every stage.Phi’s impact was profound - a 34% quarter-on-quarter revenue increase, an 8% surge in NPS, and a threefold increase in share prices. The growth target was achieved in just 10 months at 25% of the allocated budget.

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