AI Powered Phone Call Assessment Tool
By MoogleLabs
Client
AI Powered Phone Call Assessment Tool
Services
Project Description
The client wanted an automated system to analyze sales calls to improve sales scripts, resulting in better customer service. So, we worked on creating a system that recorded sales calls and automated the analyzing process to assess sales agents’ performance and improve business operations. Compare the standard sales script with the text generated from audio speech files of the sales agent to improve the sales script and analyze the sales calls.
The client wanted an automated system to analyze sales calls to improve sales scripts, resulting in better customer service. So, we worked on creating a system that recorded sales calls and automated the analyzing process to assess sales agents’ performance and improve business operations. Compare the standard sales script with the text generated from audio speech files of the sales agent to improve the sales script and analyze the sales calls.
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