By *instinctools
How upgrading their existing travel planner app by replacing a basic rule-based chatbot with a powerful AI-driven virtual agent enabled a GCC-targeted travel and hospitality agency to unlock hyper-personalization, resulting in a 15% increase in booking conversions and a boost in the annual retention rate from 28% to 41%.
How upgrading their existing travel planner app by replacing a basic rule-based chatbot with a powerful AI-driven virtual agent enabled a GCC-targeted travel and hospitality agency to unlock hyper-personalization, resulting in a 15% increase in booking conversions and a boost in the annual retention rate from 28% to 41%.
Jan 2024 - Sep 2024
How strengthening their existing chatbot for customer support with GPT-4 capabilities and voice assistance empowered a Czech bank to boost their 30-day retention rate by 7%, Net Promoter Score (NPS) by 34%, and First Contact Resolution (FCR) by 60%.
Read more > https://www.instinctools.com/success-stories/conversational-ai-chatbot-for-a-bank/
Jan 2023 - Jul 2024
How developing a custom CRM system allowed a marketing and promotions company to unlock deep drill-downs into customer data and boost advertising campaigns’ conversion rate by 34% while cutting down cost per lead by 21%.
Read more > https://www.instinctools.com/success-stories/crm-for-marketing-company/
Nov 2023 - Jun 2024
How implementing a custom LMS helped an oil and gas enterprise automate 84% of training management tasks while increasing employee engagement by 45% and saving 41% of the education budget by moving online.
Read more > https://www.instinctools.com/success-stories/lms-development-company/